Key Account Manager

Chalfont St Peter, Chubb Fire & Security Ltd

Looking for an opportunity within a business that offer a genuine ‘people first’ culture?

Here at Frontline (Part of Chubb Fire & Security) we have an opportunity for a Key Account Manager to join our Sales Team based out of our Chalfont St Peter’s Office (Hybrid role).

At Frontline Security Solutions, you will join a leading Enterprise Security Integrator operating in 67 countries. We have been protecting communities and assets for over 25 years. As part of the Chubb family, we have an exciting future ahead filled with lots of opportunities for you to grow and develop. Together with your help an, d desire, we can grow together and make the world a safer place.

People are at the heart of everything we do, and your well-being is important to us. That’s why we protect people first and are committed to keeping you safe, secure, and happy in your career.

• Competitive basic of up to £60k DOE OTE c £100,000 + (uncapped)
• 20 days holiday, plus bank holidays (increasing by 1 day per year up to 25 days)
• Continuous training and development
• Company Pension Scheme
• Life Assurance (4 x Basic Salary)
• Employee Scholarship Scheme
• A Central Benefits Platform offering a wide variety of discounts.
• Bravo Awards:
  Recognising outstanding contributions from all employees and encourage excellence.

• This is a critical role supporting the growth and retention of our customer relationships.
• The goal of the role is to provide a high quality of customer experience by engaging the customer proactively and reactively to deliver high levels of customer success.
• Ensuring the customer is being fully supported by Frontline, researching the customer business, identifying key stakeholders for our value propositions, and building positive experiences of Frontline and the wider Chubb business units.
• Elevate the Frontline/Chubb Client Value Proposition (CVP) with existing customers in the complex enterprise marketplace.
• Differentiate Frontline from other suppliers through the quality of insight and relevance that our CVP can create in the customers business.
• Introduce compelling rationale with key stakeholders in the customers organisation to invest time and budget in evaluating the benefit our proposals represent.
• Contact the customer to share and agree unconsidered needs that create a sense of increased value the customer can achieve with Frontline and Chubb.
• Prepare persuasive discussion points that elevate the value Frontline/Chubb CVPs can deliver.
• Collaborate with our sales teams and support functions to share learning and contribute to accelerating success across the entire sales organisation.
• Achieve your monthly and annual margin, revenue and renewals sales targets.

• Good communication skills and the ability to express technical and non-technical concepts clearly and concisely.
• A proven track record of achievements in previous roles with evidence of success driven from resourcefulness and self-resilience.
• Strong organisation skills and the ability to work under pressure and learn in new environments.
• Develop sales growth plans for each account to drive good customer experience and increase our share of the customer wallet.
• Demonstrable business acumen and adaptability.
• Strong relationship building, rapport creating, listening and questioning skills.
• Possess good IT skills – able to use Outlook, Word, Excel to a good level.