Key Holder; Chalmette, LA

Position: Key Holder (Chalmette, LA)

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Key Holder

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Goodwill Industries SELA Wants You!

About Us:

Goodwill is more than just a retail store; we are a community-driven organization dedicated to transforming lives through the power of work. By joining our team, you will play a crucial leadership role in making a positive impact on individuals and communities; your leadership will help create a positive and inclusive shopping experience for our customers while supporting our programs that enhance the dignity and quality of life for individuals and families.

What we offer:

• Competitive Salary
• Medical, Dental, Vision, 403B Retirement Plan
  * employer match*, Life Insurance, Pet Insurance
• Monthly Bonus based on achieving revenue goals

Responsibilities:

To assist with the day-to-day store operation and sales performance to meet or exceed budget while in compliance with company standards, policies and procedures. A key holder is primarily considered a Level II employee, however, performs the duties of a supervisor when assigned. Key holders may act in a supervisory capacity during scheduled work hours.

• To use cash register to total sales, accept payment, authorize voids, returns, exchanges and credits for merchandise.
• To ensure proper rotation of store merchandise.
• To act as a positive role model for employees and trainees in all aspects of professional performance.
• To stock adequately. To create a positive public image of Goodwill through a clean store environment, attractive displays and presentable, personable personnel.
• To maintain safe and appropriate conditions in the shopping and back-room areas.
• To keep the store clean and hazard free by vacuuming, mopping and dusting, (including cleaning the bathrooms.)
• To observe personnel and safety policies and procedures. To ensure compliance by store employees.
• To be able to perform the job duties of Level I and Level II employees.
• To attend, as scheduled.

Key holder Duties

• To ensure the hourly floor check and monthly safety self-inspections are conducted.
• To ensure all new hires are properly oriented, using the appropriate manual, within the first week of employment and document training occurred.
• To assist the store manager in controlling the expense to revenue ratio monthly and annually.
• To assist in training of sales associates and court-appointed community service workers, as assigned by the store manager.
• To assist in supervising, disciplining and recommending discharge of sales associates.
• To supervise and motivate store employees to reach production guidelines, (minimum 125 garments per hour with a minimum quality standard of 80%), and to be capable of producing as well.
• To monitor and assist in the receiving, pricing and displaying of store merchandise.
• To record and balance cash register receipts, make bank deposits and record store transactions.
• To assist in the preparation of personnel and payroll records in a timely manner. To complete accurately other paperwork required in the day-to-day operation of the store.

Skills and Abilities:

• To assist the store manager in achieving/exceeding sales goals both monthly and annually and to assist in implementing a contingency plan if goals are not being met
• Must be able to market Goodwill and explain the mission to the general public. Must be able to interact cordially and productively with a variety of people.
• Must establish and maintain effective working relationships with, and among, store personnel while motivating them to their best performance.
• Must be able to read, write and communicate clearly in English.
• Must be able to work a flexible schedule on short notice, including nights and weekends, and occasionally, long hours.
• Must be able to lift and carry objects up to 25 lbs frequently and 50 lbs occasionally.
• Must be able to use repetitive hand movement when buttoning, sorting, hanging and zipping garments.
• Must be able to engage in prolonged standing, walking and in frequent bending, stooping, and stretching.
• Must have vision corrected to within normal limits.
• Must be able to function in a hectic work environment with occasional periods of high stress.
• Must have knowledge of men’s, women’s, and children’s clothing as well as furniture and household items.

Requirements:

High School diploma or GED and one year supervisory experience or a minimum two years in the service industry.

Seniority level

• Seniority level Associate

Employment type

• Employment type
  
  Full-time

Job function

• Industries Retail

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