Legal Services Billing Manager

Base Pay Range

$75,000.00/yr - $90,000.00/yr

Additional Compensation

Annual Bonus

Does This Sound Like You?

You are a detail-oriented and process-driven leader with a passion for optimizing billing operations and driving efficiency. You thrive on ensuring accuracy in invoicing, managing rate adjustments, and implementing policies that enhance financial workflows. Your expertise in billing, accounts receivable, and financial reporting allows you to identify and resolve discrepancies while maintaining compliance with company policies and client agreements.

You are highly skilled in overseeing billing operations, managing audits, and improving processes to streamline revenue cycles. Your ability to collaborate across departments ensures seamless communication between finance, operations, sales, and client services, resulting in improved accuracy and timely collections.

You enjoy leading and developing high-performing teams, fostering a culture of accountability and continuous improvement. If you're looking for an opportunity to make a meaningful impact in a growing organization by building and refining billing processes, this role is for you.

Role Summary & Our A-Player Defined

We are seeking a Billing Manager to lead and optimize the company’s billing operations, ensuring accuracy, efficiency, and compliance. This role will be responsible for overseeing invoicing, managing rate adjustments, conducting audits, and implementing policies to enhance financial workflows. The Billing Manager will play a key role in streamlining processes, improving cash flow management, and maintaining strong client account relationships.

The ideal candidate has expertise in billing systems, accounts receivable, financial reporting, and process improvement. This position requires strong analytical skills, cross-functional collaboration, and a proactive approach to resolving billing discrepancies and driving operational excellence.

Responsibilities Leadership and Oversight

• Oversee the day-to-day operations of the Billing Department, ensuring timely resolution of issues related to invoicing, collections, and client inquiries.
• Serve as the primary point of escalation for complex billing issues.
• Lead, mentor, and support the billing team to achieve departmental and company goals.
• Conduct regular team meetings and one-on-one sessions to provide guidance, feedback, and professional development opportunities.
• Oversee and manage all billing activities to ensure accurate and timely invoicing.
• Collaborate with internal stakeholders and clients to resolve billing inquiries and disputes efficiently.
• Oversee accounts payable workflow and inquiries.
• Partner with operations, sales, customer service, and finance departments to address and resolve issues that impact billing, reporting, and client accounts.
• Facilitate regular communication and feedback loops with other departments to ensure consistent processes and foster collaborative problem-solving.
• Proactively identify process gaps and work with department heads to implement effective solutions that align with company goals.

Rate Increases and System Enhancements

• Implement, document, and track all rate adjustments.
• Ensure seamless integration of rate updates into the billing process and communicate changes clearly to clients and internal teams.
• Identify and implement process improvements to enhance billing accuracy and efficiencies.

Department Audits

• Conduct regular department audits to ensure adherence to internal policies, regulatory requirements, and client agreements.
• Review and refine billing and collection processes to identify inefficiencies and areas for improvement.
• Present audit findings and actionable recommendations to the Owner and Controller.

Policy Development and Implementation

• Develop, document, and implement departmental policies and procedures to ensure consistency and compliance across the department.
• Train team members on new policies and processes to maintain alignment and operational excellence.

Qualifications Experience

• 5+ years of experience in billing, accounts receivable, or financial management.
• 2+ years of experience managing or leading a billing or finance team in a professional services or legal environment is preferred.
• Proven experience in building and implementing reporting systems without relying on pre-built frameworks.

Technical Skills

• Advanced proficiency in Google Sheet
• Familiarity with billing software and financial management tool
• Ability to build AR reporting, audit processes, and data-driven dashboards from scratch.

Analytical and Organizational Skills

• Strong organizational skills with a high level of attention to detail and accuracy in all aspects of billing, reporting, and audits.

Communication and Leadership

• Excellent verbal and written communication skills for internal and external client interactions.
• Strong leadership abilities to motivate and manage a team, foster collaboration, and promote accountability.
• Ability to build relationships across departments and lead cross-functional…