Rainstorm Car Wash Customer Service Representative

Rainstorm Car Wash Customer Service Representative

Join to apply for the Rainstorm Car Wash Customer Service Representative role at Circle K

Store 4701810: 1209 N Prospect Ave, Champaign, Illinois 61820

Shift Availability
:
Flexible Availability

Job Type
:

Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for greeting customers, answering questions, and explaining the wash options available.
• Stand at the pay stations and assist every customer that comes through the wash.
• Field customer inquiries.
• Guide customer vehicles into the wash tunnel.
• Upkeep the condition of the car wash by performing cleaning tasks such as taking out garbage, sweeping the lot, and using a pressure washer to clean the wash bay.
• Performs other duties and responsibilities as assigned.
• Reports to work on time and follows the dress and appearance code.

Duties And Job Breakdown Percentages

• 70% Customer Interaction
• 20% Site Upkeep (Cleaning/Maintaining)
• 5% Opening/Closing Procedures
• 5% Basic/Light Troubleshooting of Daily Duties

Job Requirements

• Excellent communication skills including active listening.
• Excellent sales and customer service skills.
• Ability to anticipate customer needs.
• Ability to recommend different wash memberships to customers.
• Ability to work as a team.
• Proficient computer skills with the ability to learn a point of sales system.
• Strong work ethic and professional attitude.

Experience

• Customer service and some sales experience preferred.

Physical Demands

• In performing the duties of this position, the employee is frequently required to stand and walk throughout the workday.
• Use of hands; reach with hands and arms.
• Climb or balance; stop, crouch and kneel.
• The employee must be able to work in damp and humid conditions. The employee must be able to work in outdoor variable weather conditions.
• The employee may have to lift and/or move objects up to 25lbs on a regular basis and occasionally up to 50lbs.
• Expose to noise.

Working Environment

The incumbent must be able to perform this job safely in accordance with standard operating procedures without endangering the health or safety of self or others. This position works in a typical outdoor car wash environment. The noise level is usually moderate but can be excessively loud with hearing protection required. This person must adhere to OSHA safety guidelines and protocols which means this person will be required to wear Personal Protective Equipment such as, but not limited to hearing, eye, foot, hand protection.

Supervision Received

The team member must be capable of performing their responsibilities with minimal supervision.

Additional Job Description

• Competitive Pay plus commission opportunity.
• Paid Vacations.
• Large Stable employer.
• Medical, Dental, and Vision Coverage.
• 401K plan with competitive company match.
• Free Employee Car Wash Membership.
• Tuition Reimbursement.
• Work with fun motivated people.
• Fast Career opportunities.

Seniority level
:
Entry level

Employment type
:
Full-time

Job function
:
Other

Industries
:
Retail

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