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Customer Support & Experience Specialist

Job in Champaign, Champaign County, Illinois, 61825, USA
Listing for: Xapply
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Salary/Wage Range or Industry Benchmark: 32000 - 44000 USD Yearly USD 32000.00 44000.00 YEAR
Job Description & How to Apply Below

Xapply in Champaign, IL seeks a Customer Service Representative to be the voice of the organization, delivering exceptional support and building positive relationships with customers. You will handle inquiries via phone, email, and chat, document interactions, and follow up to ensure satisfaction.

You should be able to stay composed in challenging situations, provide accurate information, and meet performance metrics. Multitasking and CRM proficiency are valued assets.

We are currently recruiting a Customer Support & Experience Specialist for our team in Champaign, IL, United States.

Learn more about the Customer Support & Experience Specialist role in the description above.

We appreciate your interest in this position.

Join Xapply and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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