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Customer Success & Order Management Specialist

Job in Champaign, Champaign County, Illinois, 61825, USA
Listing for: Vesuvius North America
Full Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, HelpDesk/Support, Client Relationship Management, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 55000 - 70000 USD Yearly USD 55000.00 70000.00 YEAR
Job Description & How to Apply Below

Vesuvius North America in Champaign, IL is seeking a Customer Service Sales Coordinator to provide day-to-day support by responding to inquiries, processing orders, coordinating logistics, and ensuring accurate invoicing. The role connects customers with sales, operations and support functions to drive on-time fulfillment.

You will manage order entry in ERP, track shipments, reconcile consignment inventory, and resolve issues with a focus on accuracy and timely communication.

We are seeking a motivated Customer Success & Order Management Specialist to join Vesuvius North America in Champaign, IL, United States.

The following role is for a Customer Success & Order Management Specialist with Vesuvius North America.

Our team is growing, and we are hiring a Customer Success & Order Management Specialist in Champaign, IL, United States.

This role is for the Customer Success & Order Management Specialist role at Vesuvius North America.

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