Call Center Performance Lead
Listed on 2026-10-18
-
Customer Service/HelpDesk
Call Center / Support
Pavlov Media in Champaign, IL is seeking a Call Center Lead to oversee and support daily customer support operations. You will drive service quality, team performance, and continuous improvement while hands-on contributing to processes.
The role emphasizes coaching, real-time feedback, and collaboration with cross-functional teams to resolve issues and optimize workflows. Candidates with 3+ years in call centers and strong analytics will thrive.
We would love to welcome a new Call Center Performance Lead to our group in Champaign, IL, United States.
Our group is growing, and we are hiring a Call Center Performance Lead in Champaign, IL, United States.
This opening is for the Call Center Performance Lead role at Pavlov Media.
We are seeking a motivated Call Center Performance Lead to join Pavlov Media in Champaign, IL, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).