Seasonal Tax Associate - Local

Turbo Tax Live Seasonal Local Service Associate

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated Turbo Tax Live Seasonal Local Service Associate in one of our new Turbo Tax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs.

As a Turbo Tax Live – Seasonal Local Service Associate, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.”

In this role, you will work on-site from a Turbo Tax location, serving customers both in-person and virtually using Intuit Turbo Tax products. You will leverage your tax expertise to provide full-service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation and connect with them on a personal level is critical to alleviating the stress some may feel.

Whether you assist with simple W2 filings, navigate life events (marriage, children, elder care), or handle more complex tax scenarios such as business income, amendments, or investments, you will be the go-to expert for clients. Additionally, you will play a key role in growing Turbo Tax’s client base within the local community, establishing long‑term relationships, and driving customer loyalty.

This role is nonexempt and requires onsite presence at a Turbo Tax location in the United States on a seasonal basis.

• Provide Tax Expertise – Give hands‑on tax advice and complete preparation services for Turbo Tax clients, handling simple to complex tax situations (personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize liabilities, maximize refunds, and provide future tax‑planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate solutions in personalized everyday language.
• Be a Proactive Community Ambassador – Embody a “community ambassador” and “business owner” mindset to cultivate a robust customer base. Act as the local face of Turbo Tax, engage new prospects, nurture leads, and convert them into long‑term clients through proactive outreach. Organize local events with support of Turbo Tax to create opportunities for engagement.
• Educate and Communicate Confidently – Represent Turbo Tax in your local community with confidence, taking on the role of its public face with support, guidance, and resources from Intuit. Host engaging learning events, participate in local marketing, and demystify taxes to make them accessible.
• Build Relationships – Connect with people, demonstrate understanding and sensitivity to their financial concerns, and build long‑term trust that turns a one‑time transaction into a multiyear relationship.
• Deliver a Best‑in‑Class Customer Experience – Create an exceptional experience, professionalism, and genuine interest in helping clients achieve financial goals (saving for retirement, college funds, weddings, vacations). Interact with customers both in‑person and through Intuit’s video communication tools. Address inquiries while helping them overcome tax‑related challenges.

• 401(k) savings plan with company matching
• Paid sick time
• Employee Stock Purchase Plan
• Errors & Omissions insurance provided by Intuit
• Employee Assistance Program
• Discounts on Intuit products, including a free copy of Turbo Tax Live
• Ongoing collaboration opportunities with Turbo Tax’s network of growth‑minded professionals and marketing support

• Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.
• Minimum of two years of paid experience filing 30 or more federal and state individual 1040 tax returns per season using professional tax preparation software.
• Familiarity with Circular 230.
• Willing and available to work a static weekly schedule with a minimum of 24 hours per week at a Turbo Tax location.
• Interest…