Surgical Scheduler - Endoscopy

Overview

The Surgery Scheduling Specialist provides planning and service to patients and physicians in order to facilitate the scheduling and performance of procedures.

• Certifications:
  
  ,
  
  Education:
  
  ,
  
  Work Experience:
  
  Basic computer skills;
  Medical business office;
  Customer service;
  Insurance/coding

• Facilitates the scheduling of procedures within a hospital or out‑patient surgery center.
• Proactively identify potential problems with cases that are missing information and discrepancies in type of procedure, surgeon, and times.
• Coordinates scheduling of procedure suites with the provider, anesthesia services, and ancillary services.
• May conduct financial discussion with patients regarding fees for surgical procedures and collect surgical deposits, as per departmental guidelines.
• Serves as a resource to other staff regarding scheduling functions and participates in training other staff to cover during absences or anticipated vacancies.
• Schedules pre‑procedure H&P's per policy MS503.
• Create new patient account and input medical insurance as applicable.
• Other duties as assigned.
• Accurately completes procedure case and documents per department protocol.
• Works collaboratively and communicates respectfully with other members of the surgical services team.
• Reviews insurance types and collaborates closely with medical insurance department for accurate coding and prior auths.
• Schedules pre‑surgery and post‑op visits as needed.
• Maintains attention to detail and proactively ensures accurate procedural schedules.
• Manages incoming and outgoing phone calls maintaining department service level and abandonment rates.
• Provides patient instructions verbally and/or in person per department protocol.

Find it here.

Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance – and opportunities meet flexibility. Find it all at Carle Health.

Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle Bro Menn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care.

The system includes Methodist College and Carle Illinois College of Medicine, the world’s first engineering‑based medical school, and Health Alliance™. We offer opportunities in several communities throughout central Illinois with potential for growth and life‑long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E‑Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee’s Form I‑9 to confirm work authorization.

For more information:

The compensation range for this position is $18.65 per hour - $30.21 per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model.

Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.