Certified Medical Assistant; CMA​/RMA; Behavioral Health Mattis

The Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensures that the office runs smoothly.

• Room patients by collecting vital signs and completing medication reconciliation upon arrival
• Complete telephone communications with patients, families, pharmacies, and healthcare facilities as directed
• Gather and maintain patient information via telephone following department policies and procedures
• Facilitate and coordinate care between patients, physicians, and registered nurses
• Assist with patient check-in and check-out processes
• Complete prior authorizations for medications and services
• Coordinate referrals and diagnostic testing
• Maintain injection inventory
• Transcribe and communicate normal laboratory results to patients
• Perform office procedures according to department competencies and protocols
• Collect point-of-care diagnostic specimens, including urine samples and buccal swabs
• Participate in department flu clinics, including vaccine administration and documentation
• Provide patients with written instructions regarding procedures, medications, and follow-up care as directed by providers
• Retrieve and provide condition-specific patient education materials from approved sources per provider direction
• Administer medications according to provider orders
• Assist with prescription refill requests following department protocols
• Communicate prescription orders to pharmacies and notify patients of approved refills
• Document medication refill activities and patient communications in the EMR
• Maintain competencies related to point-of-care testing, equipment operation, and specialty training
• Provide coverage support for Addiction Recovery on Kirby as needed
• Process a high volume of prior authorizations and prescription refill requests
• Enter data into databases and logs for statistical tracking and reporting
• Create, maintain, and update spreadsheets and electronic records
• Prepare routine correspondence and administrative documentation
• Maintain accurate patient and departmental records in compliance with organizational standards
• Collaborate with healthcare providers and staff to ensure efficient patient care coordination

Certifications:

• Registered Medical Assistant (RMA) - American Registry of Medical Assistants (ARMA)
• Registered Medical Assistant (RMA) - American Allied Health (AAH)
• Certified Medical Assistant (CMA) - National Center for Competency Testing (NCCT)
• Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA)
• Registered Medical Assistant (RMA) - American Medical Technologists (AMT)
• Nationally Registered Certified Medical Assistant (NRCMA) - National Association for Health Professionals (NAHP)
• Certified Clinical Medical Assistant (CCMA) - National Health career Association (NHA)
• Basic Life Support (BLS) - American Heart Association (AHA) (required within 30 days)

Education:

H.S. Diploma/GED

Find it here.

Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.

Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’ve grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We’re developing the next generation of providers and healthcare…