Infrastructure Specialist

Infrastructure Specialist

This position is an on‑campus, full‑time, 12‑month appointment based in Champaign, Illinois covered by the Professional Support Staff (PSS) Union with an annual salary of $61,235.50.

Application Close Date/Time:
Sunday, January 4, 2026 at 6 PM CT.

The Infrastructure Specialist’s role is to ensure the stable operation of the Information Technology infrastructure at Parkland College, including network and server infrastructure, data communications and telecommunications systems. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links while ensuring minimal network downtime. The person will also diagnose, resolve, and document hardware and software network problems in a timely and accurate fashion and provide end‑user training and support where required.

This position also supports and maintains the security and privacy of the Information Technology data and systems at Parkland College.

The Infrastructure Specialist works with and manages a hybrid infrastructure environment leveraging a range of cloud‑based and on‑premises tools, including Microsoft 365 administration for Azure, Entra, Exchange, Teams, and SharePoint;
Hyper‑V;
Windows 2022 and 2025;
Ubuntu Pro or similar Linux administration; HPE Aruba switches and wireless access points;
Clear Pass and Palo Alto firewall and network access control;
Veeam backups; and AWS and Cloudflare IaaS.

The Infrastructure Specialist is on a schedule established by the Director of Technology Infrastructure. In order to perform repairs, maintenance, and installations without disrupting operations, the position occasionally necessitates an altered work schedule. At times minimal supervision is provided; the Infrastructure Specialist must be able to accurately prioritize tasks and work with limited direction or assistance.

• An online employment application
• Cover letter
• Resume or CV

• Install, configure, test, and maintain network hardware, software, networked peripheral devices, cabling, and networking hardware and software products.
• Maintain servers, including e‑mail, print, and backup servers and their associated operating systems and software.
• Manage and ensure effectiveness of security solutions, including firewalls, anti‑virus solutions, and intrusion detection systems and assist with the planning and deployment of technology infrastructure security measures.
• Maintain all network hardware and equipment, including routers, switches, hubs, and UPSs.
• Configure and maintain cloud resources such as Azure, and other cloud services.
• Monitor and maintain the high level of security of the Parkland College data center and all of the systems contained within.
• Monitor and resolve hardware and software problems in a timely and accurate fashion.
• Aid in development of business continuity and disaster recovery plans and maintain current knowledge of plan executables.
• Respond to emergency network outages in accordance with business continuity and disaster recovery plans.
• Develop and deploy methodologies for monitoring and testing network performance and providing network performance statistics and reports.
• Develop, implement, maintain policies, procedures, and associated training plans for technology infrastructure administration and project management.
• Assess and recommend security and privacy policies and procedures.
• Develop deployment strategies, documentation, and methods for installing and upgrading equipment, components, and software.
• Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts.
• Manage and set priorities for the design, maintenance, development, and evaluation of technology infrastructure systems, including LAN/WAN, Internet, intranet, security, wireless implementations, etc.
• Practice IT asset management, including maintenance of component inventory and related documentation.
• Assess processes and procedures, recommend improvements, and assist with implementation.
• Respond to user requests for assistance or…