Commercial Business Risk and Compliance Manager

Position Summary

The Commercial Business Risk and Compliance Manager is responsible for developing, updating and/or facilitating the implementation of commercial lending-specific business procedures to minimize the organization's exposure to regulatory criticism, reputation, and financial risk of loss. This position serves as the subject matter expert for commercial lending laws and regulations and provides consultative advice across commercial lending processes from end-to-end as it relates to commercial lending risk and compliance.

• Assess controls frameworks throughout the commercial business lines for adequacy against the Company's enterprise-wide controls framework with an emphasis on regulatory compliance controls.
• Provide recommendations for improvements where deficiencies are identified and monitor resolution/implementation of the recommendations.
• Provide guidance to business line staff to ensure control design and/or enhancement objectives adequately mitigate risk in the most operationally efficient manner possible.
• In coordination with business line staff, develop or enhance control testing standards and monitoring tools to evaluate the design and operating effectiveness of key controls; monitoring includes, sample testing, end-to-end process reviews and reviewing key indicators.
• Function as a liaison between the second line of defense and the business lines to ensure appropriate coordination on commercial-related changes in law and regulation by translating the regulatory impact into the business lines' operations.
• Support change management necessitated by
  1) the impact of new legislation/regulations or
  2) the introduction or modification of new products and services; assist business line staff in implementing monitoring programs to ensure new processes/controls are effective.
• Provide direct assistance to business lines in support of enterprise-wide efforts to identify, assess, measure, monitor, and report risk; when levels of risk are outside of appetite, assist in implementing mitigating controls and ensure evidence of associated training.
• Create and maintain reporting that captures the status of a variety of risk and compliance projects and initiatives to keep business line staff and management, as well as second line partners, informed about first line priorities and progress.
• Respond to a variety of queries from business line staff, and other internal parties, insofar as they relate to commercial risk and compliance initiatives.
• Responsible the data accuracy of the CRA and HMDA reportable loans, ensuring no lapses in flood insurance coverage, and the preparation of flood letters for the commercial lending division.

• Strong oral and written communication skills; can adapt communication and presentation style to fit various audiences.
• In-depth and up-to-date knowledge of commercial lending regulations and trends, which include certain consumer and small business protection regulations.
• Design and documentation of procedures and controls that promote consistent and repeatable processes.

• Develop new procedures and approaches to remediate a variety of issues and findings.
• Develop testing and monitoring programs and related metrics to measure the effectiveness of business processes.
• Problem-solve by making sound and timely recommendations or decisions to keep forward progress; is discerning and applies situational knowledge to determine appropriate action or escalation.
• Identify process efficiency and automation opportunities to strengthen control effectiveness.
• Establish and maintain collaborative partnerships at all levels throughout the organization; facilitate cooperation between process leaders when conflicting views and priorities arise.
• Manage a department and team of associates.

• Bachelor's degree or the equivalent combination of education and experience;
  Business or Finance degree preferred.
• 8-10 years' experience in financial services with an audit, risk management or compliance background and/or experience with commercial lending processes, credit risk processes and compliance requirements.
• Large-bank experience (>…