GPD Service Center Outreach Coordinator

JOB TITLE: GPD Service Center Outreach Coordinator

LOCATION/DEPT: Champaign Red Shield Center/Veteran Services

PEOPLE MANAGER
: N/A

FLSA CATEGORY: Non-exempt

PAY GRADE: 205

PAY RATE: $20.67-$24.80 Hourly, Grant Funded

WHO WE ARE

At The Salvation Army, we are dedicated to “Doing the Most Good”. We are made up of thousands of officers, soldiers, staff, volunteers, donors, and partners working together to holistically meet the physical, emotional, and spiritual needs of our most vulnerable neighbors. We do this through programs designed to combat homelessness and hunger, provide safe spaces for youth after school and on the weekends, achieve and maintain sobriety, and give hope to the hopeless.

The Salvation Army North and Central Illinois Division provides these services to people in need.

JOB SUMMARY

NCI GPD Service Center Outreach Coordinator is a member of The Salvation Army Veteran Services Team. The goal of the GPD Service Center Outreach Coordinator is to form relationships with community/service organizations throughout the catchment area to provide information regarding the GPD Service Center, coordination of services with community partners and engage with Veterans experiencing or at risk of homelessness in Champaign County.

Working closely with the Department of Veteran Affairs to ensure compliance with the GPD guidelines, the GPD Service Center Outreach Coordinator makes appropriate referrals to The Salvation Army Veterans Services Prescreen team, advocates for participants to receive appropriate services related to specific needs and assists with the overall quality assurance of the GPD Service Center program. The GPD Service Center Outreach Coordinator supports Veterans experiencing or at risk of homelessness through active engagement leading to increased willingness to enrollment in programs and participation in services offered on-site and in the community.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Identifies locations frequented by potential Veteran applicants and conduct regular outreach to those sites as needed.
• Engages and builds rapport with target population.
• Maintains a meeting space at the Red Shield Center that is safe and convenient for participant meetings and programs.
• Assists in providing appropriate referrals for the individuals not eligible for SSVF services.
• Refers appropriate, qualified Veterans/families to the Prescreen team for prescreen eligibility.
• Provides guidance and support to community volunteers working with the program.
• Utilizes coaching, motivational interviewing and harm reduction strategies to support movement to financial accountability and sustainability.
• Coordinates/participates in CoC meetings, By-Name-List Meetings, Prescreen/VA Case Conferencing Meetings for Champaign County IL-503.
• Assists staff with in-person meetings with Veterans to support engagement and safety.
• Maintains a strong understanding of the various Salvation Army programs offered to provide resources to Veterans.

Administrative (10%)

• Participates in the quality assurance activities regarding the GPD Service Center program (CARF – Services Coordination). Tracks and reports unmet needs of participants and their families.
• Assists in the documentation regarding the effectiveness of service delivery using consumer, case management and community resource feedback.
• Participates in other program and outcome evaluation activities.
• Provides ideas for programmatic specific to educational, social, health care, mental health, hygiene, and employment needs of participants.
• Assists in the overall monthly statistical data collection with regard to the GPD Service Center program and submits report to Supervisor and/or Director of Veteran Services.
• Maintain compliance in The Salvation Army’s “Safe from Harm”…