Community Manager

Parker Glen I & II – Champaign, IL

WHO WE ARE:

Woda Cooper Companies, Inc. is a rapidly growing development, construction, and property management organization dedicated to the creation of quality affordable housing to benefit those who need it most. We are an employee-owned, passion-driven group that changes each community of which we are a part. We manage over 16,000 housing units in 19 states, proudly serving seniors, veterans, and other economically challenged groups.

We seek ambitious, talented individuals who want to grow with a rapidly expanding company whose success is not only measured in dollars and cents, but in lives changed. With a development portfolio of $1.5 billion, Woda Cooper consistently ranks among the top affordable housing developers and owners in the country by Affordable Housing Finance.

WHERE YOU'LL WORK:a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #;}tr th { background-color: #;}Parker Glen I & II is a multi-site affordable housing community located in Champaign, Illinois, offering thoughtfully designed one-, two-, and three-bedroom apartment homes. Conveniently situated near schools, shopping, parks, and local businesses, Parker Glen provides residents with a comfortable and connected living experience in a welcoming neighborhood setting.

Our communities feature amenities designed to enhance everyday life, including on-site laundry facilities, a playground, and a community room where residents can gather and connect. At Parker Glen I & II, we take pride in creating a clean, well-maintained environment and delivering exceptional service to our residents. Team members play a vital role in supporting two communities that are committed to quality housing, strong customer service, and fostering a positive sense of community for all residents.

DUTIES & RESPONSIBILITIES:

Maintain positive interactions with residents and the public to enhance the community image and ensure superior resident retention.

Lease apartments: take telephone inquiries; greet prospects; show apartments; take applications and deposits; verify income and credit information; follow up with all prospects; and ensure that leases and annual certifications are executed and renewed on a timely basis.

Maintain the community's curb appeal, ensuring it always remains welcoming and attractive.

Maintain confidentiality at all times related to prospect or resident information.

Maintain secure handling of rents and all monies on site, daily deposits and record keeping.

Oversee the process of collecting and posting all rents, tracking collections, pursuing delinquent accounts, issuing notices to residents, and attending proceedings in court as needed.

Properly screen and score rental applicants, control delinquency and promptly process bad debt files to collections.

Create and maintain a customer centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates.

Administer the community’s operating budget, including the control of monthly expenses using a budget control log, where applicable.

Assemble complete and detailed credit and income information, along with necessary verification documents for prospective residents’ approval and re-certification, and forward to Compliance for approval.

Maintain and ensure each resident file is in compliance with all SHFA commitments and any other governmental commitments; ensure each resident file complies with any and all lender and investor commitments.

Track scheduled unit inspections via unit inspection log and ensure preventative maintenance is completed.

Sign off vacant units as market-ready and provide feedback/work orders needed to maintain company standard.

Inspect…