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Retail Sales Associate

Job in Champaign, Champaign County, Illinois, 61825, USA
Listing for: American Freight
Full Time, Part Time position
Listed on 2026-01-02
Job specializations:
  • Retail
    Retail Sales
  • Sales
    Retail Sales
Job Description & How to Apply Below
Retail Sales Associate

Job Description

The Retail Sales Associate is responsible for enhancing the customer experience and driving profitable sales by providing proactive consultative sales assistance and support. The role involves achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities.

Responsibilities include:

  • Identify customer needs and provide appropriate solutions using approved selling practices and guidelines.
  • Meet or exceed performance standards consistently.
  • Understand website navigation and leverage technology to facilitate the customer experience, especially when the product is not available in-store.
  • Maintain current knowledge of merchandise lines, product features, benefits, availability, and related services.
  • Process customer transactions in the Point of Sale system, including sales, returns, and exchanges, following authorized procedures.
  • Complete required training within the specified timeframe and participate in ongoing learning opportunities.
  • Collaborate with other associates and cashiers to provide superior customer service, including locating merchandise, assisting customers, answering phones, and ringing register.
  • Perform other duties as assigned.
  • Candidate must have availability for day, evening, and weekend shifts for full-time roles. Part-time roles offer flexible scheduling.

    American Freight is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by law.

    Our management ensures adherence to this policy in all aspects of employment, including hiring, promotion, transfer, demotion, layoffs, separation, recruitment, pay, access to facilities, training, and treatment during employment.

    For more information, applicants are encouraged to review the Know Your Rights notice from the Department of Labor.

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    Position Requirements
    10+ Years work experience
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