Part-Time Sales Associate

Overview

Cloud9 Cannabis is seeking part-time Sales Associates for our dispensary in Champaign, IL. In addition to joining an incredible team, team members will enjoy tips, an hourly rate starting at $16 per hour, weekly discounted samples valued up to $300, and an employee discount of 30%.

Our Sales Associates provide exceptional customer service, develop rapport with patients, vendors, service providers and staff, and communicate cannabis knowledge to patients and team members. They recommend and help select the proper medicine based on individual needs.

This is an exciting opportunity to be part of a startup cannabis organization that will continue to grow throughout the state of Illinois. The individual must be motivated, positive, and eager to assist our dispensary through startup operations.

• Provide exceptional customer service in accordance with Cloud9 standards.
• Develop and maintain rapport with patients, vendors, service providers and staff.
• Ensure patients’ concerns and questions are solved/answered promptly and efficiently, and communicate patients’ requests and problems to management when needed.
• Recommend, select and help locate the proper medicine for patients based on their individual needs.
• Communicate the effects of different types of cannabis to patients clearly and effectively.
• Ensure strict controls to protect the organization’s assets at the direction of management.
• Assist in processing and replenishing merchandise, monitor floor inventory levels, and participate in inventory counts.
• Maintain the dispensary’s cleanliness (dusting, glass cleaning, vacuuming, sweeping and sanitization).
• Maintain a positive work environment conducive to trust and respect.
• Maintain strictest confidentiality in compliance with HIPAA guidelines.
• Perform other related work as required.

• Excellent oral and written communication skills.
• Customer service mindset with the needs of the customer/patient as a priority.
• Ability to think critically and solve problems without direction.
• High level of integrity and urgency, strong organization, positive attitude, teamwork, and ability to build relationships with internal and external stakeholders.
• Accuracy and compliance.
• Fully embody the Cloud9 Cannabis culture.
• Team player who connects the dots and collaborates across functions.
• Flexibility and adaptability; remains calm with multiple tasks.
• Eager to learn about a brand-new industry still being developed.
• Strong collaborative skills and ability to build trust with colleagues.
• Ability to adapt to a fast-paced, entrepreneurial environment with flexible, reliable, and resourceful qualities.

• High school diploma or GED preferred, or equivalent experience.
• Retail, cash handling, and POS experience preferred, but not required.
• Prior cannabis industry experience preferred, but not required.
• Must be 21 years of age or older.
• Must be able to work weekends and some holidays.
• Ability to pass all required background checks as it pertains to Illinois cannabis laws.

Cloud9 Cannabis will be opening several retail cannabis dispensaries throughout Illinois. We provide exceptional service to our clients and customers, and our experience in other industries supports our growth as a startup in the cannabis market.

People are the most important ingredient at Cloud9 Cannabis. Each team member impacts our business, and we foster an entrepreneurial spirit and drive to raise the bar while nurturing a sense of community and passion for our work.

Lucky Lincoln Gaming, Cloud9 Cannabis, Take Flight Hospitality, Midwest Real Estate, Aviator Coffee and Cocktails, and Pilot Pizza provide equal employment opportunities and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We are committed to an inclusive, equitable and accessible workplace. Accommodations are available upon request for candidates taking part in all aspects of the selection process.