Associate Sales Manager

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Description What makes Underground Printing (UGP) unique is delivering the best customer experience through t-shirts and more! UGP has experienced rapid growth, ranking in the Inc 5000 fastest growing companies 5 years in a row.

We produce the majority of our printed apparel in our production facility in Michigan with 172,000 SF of screen printing and embroidery production and over 300+ employees. We consistently rank in the top 10 largest screen printers by volume in the U.S. and are one of the fastest growing online clothing retailers.

We serve both B2C and B2B customers such as non profits, retailers, and Universities through our store and office locations across the United States. UGP is seeking a dynamic Associate Sales Manager who thrives in a fast-paced environment.

The Associate Sales Manager will be a member of the Sales team, working alongside and reporting to the Sales Manager or Regional Sales Manager. This position is classified as in-person, hourly non-exempt.

Specific responsibilities include the following:

• Promote UGPs core values; show up, work hard, be respectful and honest, strive for excellence, do what you say and promote DEI.
• Convert quotes to lead to sales.
• Communicate sales information to Sales Manager in a timely manner.
• Adhere to the Digital Code of Conduct.
• Provide feedback in a constructive manner to affect change and be a part of the change.
• Actively participate in 1 on 1 weekly meetings with the Sales Manager.
• Assist in coverage when other UGP team members are unavailable.
• Ensure customers have the best experience and outcome possible
• Engage with local business and community members to be part of the local community.
• Responsible for communication with customers via phone, email or in person to determine their needs.
• Responsible for thinking of and relaying ideas for sales and marketing tools and ideas to Sales Manager.
• Work with the Sales Manager to engage with customers and drive sales at events and local opportunities.
• Engage in social media to promote the specific store location and UGP overall.

How will we measure success?

• Metrics on the Sales L10 Scorecard vs Goal as set by the Sales Team.
• Increase year over year custom sales each year.
• Customer feedback rating of at least a 90%

An ideal candidate would love the customer-salesperson relationship, the challenge of generating your own sales, and the environment and clientele you'll find in your town!

We're looking for candidates who are eager for a chance to establish themselves in a rapidly expanding company through hard work, determination, and the development of countless professional relationships in the local area and beyond!

This is a full-time, hourly position with paid time off & paid holidays! Full-time Team Members are also eligible to join our 401(k) Plan -- with employer 4% matching.

UGP offers Health, Dental, and Vision Insurance to all full-time Team Members! We participate in E-Verify, a program that confirms new hires' eligibility to work in the United States.

Requirements

• Candidates should have a degree from a 4 year college or university.
• Excellent writing and oral communication skills.
• Previous Sales experience.
• Very strong in typing, speed and accuracy
• Highly advanced organizational skills.
• Proficient with Gmail and its applications, cloud computing sites and social media
• Prior management experience is preferred.

We are committed to ensuring that all employees are treated fairly and equitably, regardless of their immigration status.