Case Worker - UAP

Job Description

Champaign County Regional Planning Commission is currently seeking a Case Worker I – Utility Assistance to join our team! This position is an excellent opportunity for someone who desires to make a difference in our community!

The Case Worker I
-Utility Assistance is position requiring exceptional customer service ability and motivation to support households in applying for resources to support their basic needs. The Case Worker I – Utility Assistance will be responsible for determining benefits eligibility to support low-income households in Champaign County to maintain utilities and provide information or referrals to address other identified service needs. Individuals with time management and organization skills and passion to help others are anticipated to excel in the position.

• High school diploma/G.E.D. with at least 3 years’ experience applicable to the program or Associate’s degree in human services or related field.
• Ability to pass criminal background check.
• Strong background in customer services and human services.
• Multi-lingual skills preferred
• Valid driver’s license and ability to travel throughout Champaign County as necessary to conduct services at outreach sites and home visits as necessary.
• Ability to follow program procedures while adjusting work style to meet the needs of the client.
• Demonstrated exemplary attendance and dependability required.
• Ability to consistently and accurately use basic math skills to determine household income and benefit eligibility according to funder income limits.
• Ability to learn the use of web-based systems.
• Knowledge and respect for diverse cultures/lifestyles and problems of poverty in the community.
• Knowledge of trauma-informed care principles.
• Ability to communicate effectively both written and orally.
• Ability to complete timely and accurate documentation.
• Proficient in English (spelling, punctuation, grammar).
• Ability to attend worksite regularly to perform job duties and responsibilities.
• Computer skills needed to complete case documentation, data entry and timesheets.
• Ability to work a flexible schedule to accommodate client scheduling needs including periodic early mornings, evenings, and weekends.
• Knowledge of public assistance programs, including eligibility and application process.

Schedule:

8:00 a.m. – 4:30 p.m., M-F (Flexibility is necessary to support the goals of the program.

Worksite: 2009 Round Barn Road Suite A, Champaign 61822

Status:
Full-Time/37.5 Hours per Week

Starting Wage: $16.32 - $17.00

Competitive benefits, health insurance, dental insurance, retirement, high-quality programming, and great work environment!

External Applicants Apply at:

Employee Benefits at: (Use the "Apply for this Job" box below)..php

Champaign County Regional Planning Commission logo

The Champaign County Regional Planning Commission is an intergovernmental membership organization that provides a variety of programming in the areas of regional, environmental and transportation planning; economic, community, and workforce development; social services; early childhood education; and technical assistance in East Central Illinois. As a multi-faceted government agency, the Commission administers over 140 federal and state grants and contracts with an annual operating budget of $80 million and a staff of over 340 professionals housed in 20 locations serving over 30,000 clients annually.

In 2016, the Champaign County Regional Planning Commission reached a 50-year milestone in promoting, planning, and facilitating improvements to the health, safety, welfare, education, economic conditions, environment, and development within our region. We are proud of our many achievements over the past 50 years and look forward to continuing to…