Ice Forum Building Attendant

The Ice Forum Building Attendant is a part-time role and seasonal role responsible for supporting the operation of the Ice Forum in the absence of full-time personnel during high school games only. Responsible for ensuring the facility's safety and security, maintaining cleanliness, and overseeing event operations. This position helps ensure the facility is welcoming for participants, spectators, and community members.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
The duties listed below are intended only as illustrations of the various types of work that may be performed, with or without reasonable accommodation. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

• Open and close the ice forum according to work schedule assignments, ensuring safety and security.

• Resurface the ice on time and assist in the overall care of the ice sheet and maintenance of ice resurfacer equipment.

• Actively maintain and clean the lobby, restrooms, locker rooms, bleachers, concession stand, glass, storage rooms, garbage containers, hallways, and front office.

• Manage event security, ticket handling, and cleanup after each session, including open skating, ice skating, hockey practices, community events, and high school hockey games.

• Assist with high school games as an announcer or scorekeeper.

• Perform cleanup and weather-related maintenance tasks outside the building.

• Report maintenance issues, equipment concerns, accidents, safety hazards, and unusual incidents.

• Carry out front office duties, including answering phones, giving change, sharpening skates, and securing money at the beginning and end of each shift.

KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent customer service skills.

• Ability to operate an ice resurfacer.

• Knowledge of ice arena practices and procedures.

• Strong customer service and interpersonal skills.

• Ability to work a flexible schedule, including evenings and weekends, to support Ice Forum programs, special events, facility rentals, and community activities.

• Ability to establish and maintain effective working relationships with department staff, other employees, vendors, customers, community groups, residents, and the general public.

• Strong ability to work independently, demonstrate self-direction, and exercise sound judgment.
MINIMUM QUALIFICATIONS

• High School Diploma or GED.

• Must be at least 18 years of age.

• Must possess and maintain a valid Class D driver’s license.

DESIRABLE QUALIFICATIONS

• Prior ice arena or ice resurfacer experience.

• Experience working with the public, community organizations, athletic associations, or customer-focused operations.

• Certified in First Aid/CPR.
WORKING CONDITIONS
Indoor and outdoor environments; exposure to computer screens; working closely with others; frequent interruptions. Possible exposure to inclement weather conditions, exposure to working with moving objects/vehicles. The work is partially labor and office-based with the need for occasional lifting of supplies and machinery up to 50 pounds.

PHYSICAL AND MENTAL REQUIREMENTS
The physical demands described are representative of those that must be met by an employee to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties require maintaining physical condition necessary for:

• Must possess adequate hearing, communication, and hand/eye/foot coordination for regular activity.

• Standing, walking, sitting, and repetitive motions on a frequent basis.

• Occasional need for lifting, carrying, pushing/pulling, handling, grasping, and feeling.