Product Consultant - AZ - On Site

Position Summary

We create exceptional software and services, empowering human resource outsourcing service providers such as Professional Employer Organizations (PEOs), Administrative Service Organizations (ASOs), and Staffing Companies, to deliver world‑class HR, Benefits and Payroll, to small and medium‑sized businesses.

As part of the Shared Services Team, the Product Consultant is responsible for implementing new customers and consulting with existing customers on best practices for software applications, specifically focusing on our Onboarding, Applicant Tracking, and Performance Management products, among other modules. Product Consultants independently lead customers through successful implementations and projects by providing industry expertise and product best practice guidance.

• Assist with department inbox (general inquiries)
• Assist with high‑volume administrative tasks.
• Sort/scan department mail
• Coordinate outbound department mailings.
• Introduction to basic garnishment knowledge (order types, forms, common vocabulary)
• Communicate with internal departments and external clients/employees.
• Assist with various clerical tasks as requested.

• Ability to work effectively and efficiently
• High attention to detail
• Ability to meet daily and weekly department deadlines.
• Good communication skills, oral and written.
• Ability to work effectively in a team environment and independently.
• Self‑starter able to make sound business judgment in carrying out assigned tasks.
• Proficient in MS Office
• Strong organizational skills

• Office experience preferred. High School diploma or equivalent