Reservation Agent In Office Part-Time

Employer Industry: Moving and Storage Services

• Opportunities for career advancement and professional growth within the organization
• Comprehensive benefits including health insurance, dental & vision plans, and life insurance
• Paid holidays, vacation, and sick days for eligible employees
• Discounts on various products and services, including Apple products and Dell computers
• 401(k) Savings Plan and Employee Stock Ownership Plan (ESOP)
• Supportive and dynamic work environment with a focus on customer service

• Assist with calls from and to customers, ensuring excellent customer service
• Support field team members and U-Haul dealerships with equipment and reservation management
• Direct incoming customers' equipment based on demand and productivity status
• Review reports to aid in effective placement of equipment and customer reservations
• Assist with the Company’s U-Box portable storage product

• High school diploma or equivalent
• Working knowledge of office equipment such as multiline phones and email
• Proficient in customer service, time management, and multitasking

• Previous experience in a customer service role
• Familiarity with reservation management systems or similar software
• Strong communication skills and ability to work in a fast-paced environment

#Moving Services #Customer Service #Career Growth #Employee Benefits #Team Environment

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