Process Support Engineer IV - E4

Process Support Engineer IV - E4 page is loaded## Process Support Engineer IV - E4locations:
Chandler,AZ:
Phoenix,AZ:
Malta,NY:
Albany,NY:
Santa Clara,CAtime type:
Full time posted on:
Posted 3 Days Agojob requisition :
R2516977
** Who We Are
** Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT.

If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
** What We Offer
** Salary:$ - $

Location:

Albany,NY, Chandler,AZ, Malta,NY, Phoenix,AZ, Santa Clara,CAYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our .As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification.

You will provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment. PSEs work closely with customers and R&D teams to develop leading-edge processes used to manufacture advanced semiconductor chips, and create hypothesis experiments and design of experiments (DOEs). You'll analyze data with statistics and compile reports with high-level conclusions on technically challenging process engineering experiments.

Additionally, you will troubleshoot complex problems, perform root cause analyses, and resolve difficult process engineering and customer product issues. Process Support Engineers work across technologies such as:

Chemical Vapor Deposition, Atomic Layer Deposition, Plasma Reactive Ion Etch, Physical Vapor Deposition, Anneal and Implant.
** Key Responsibilities
** Drives the adoption of new technology at the customer site.  Works closely with customers to demonstrate and introduce new technologies at customer sites, through Demos, on site evaluations, Joint Development Programs and new tool qualifications. Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.

When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.

Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.

Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.

Knowledge of 3 or more processes on 2 or more technologies or expert level in 1 technology

Basic integration knowledge
** Functional Knowledge
*** Demonstrates depth and/or breadth of expertise in own specialized discipline or field
** Business Expertise
*** Interprets internal/external business challenges and recommends best practices to improve products, processes or services
** Leadership
* ** May lead functional teams or projects with moderate resource requirements, risk, and/or complexity
** Problem Solving
*** Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions
** Impact
* ** Impacts the achievement of…