Infrastructure Engineer - Data Center

Overview

The Infrastructure Engineer is responsible for supporting the infrastructure systems and services that support the business and its clients. This includes servers, storage, network, infrastructure applications, security and related services. They are responsible for the entire lifecycle from planning to development to implementation to operations and optimization. The role is critical to support core business functions and services. Continuous improvement and a holistic approach are key qualities for the role.

Infrastructure Planning and Development:

• Serves as the primary support for infrastructure (systems, storage, network, services and security)
• Primary support for cloud-based infrastructure
• Ensures that activities align with business objectives
• Maintains an architecture that anticipates future requirements
• Leverages other organizations when appropriate
• Upholds a strong ethic for systems management that leverages a holistic approach that considers the impact to the entire organization
• Maintains policies, procedures and standards
• Champions a spirit around innovation, continuous improvement and quality
• Drives toward solutions that support automation and self-service
• Conscious of appropriate costs and considers methods to fully recover costs via client utilization

Day-to-Day Management:

• Ensures operational success for core systems and services
• Primary on-site support for data center, systems, storage, network and related applications
• Contributor to the list of infrastructure activities
• Provides regular reporting of utilization for billing and partner reporting
• Responds to systems and services outages and other service-related activities
• Effectively prioritizes activities in alignment with overall business objectives
• Provides technical expertise and support to fellow technical staff throughout the company
• Serves as a technical escalation point for field and IT resources
• Ensures change management processes are followed

• BS in Computer Science or related job experience
• 5+ years of relevant experience in a progression of roles
• Established track record in enterprise systems management
• Experience working at an enterprise scale
• Strong expertise with virtualization (VMware preferred), servers, storage, networking and security
• Strong initiative and passion for making a difference through Infrastructure
• Strong business acumen and a drive toward business growth
• Experience leading systems architecture, technologies and methodologies
• Discipline to work remotely and communicate clearly
• Close familiarity with the Small-Medium Business (SMB) market

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.

Solutions d’affaires Konica Minolta (Canada) Ltée. est un employeur d'opportunité égale.