Field Service Engineer- Process Diagnostics & Control; PDC)

## Field Service Engineer
- Process Diagnostics & Control (PDC)
Apply:
Chandler,AZ:
Full time:
Posted Today:
R2630282
** Who We Are
** Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry.

The work we do together advances the world’s technology.  
** What We Offer
** Salary:$37.00 - $51.20

Location:

Chandler,AZYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.

Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.
** Be the Eyes of the Fab
** Are you passionate about solving complex technical problems, working with cutting-edge technology, and making a direct impact on semiconductor manufacturing?  As a
** Process Diagnostics & Control (PDC) Customer Engineer**, you'll support advanced inspection and metrology systems that help the world's leading semiconductor manufacturers monitor, measure, and control critical production processes. These tools are often referred to as the
** eyes of the fab
** because they provide the data needed to ensure chips are built accurately and efficiently.  In this role, you'll work hands-on with sophisticated systems that combine optics, lasers, electron beam technology, vacuum systems, precision mechanics, and advanced software. You'll troubleshoot complex issues, maintain critical equipment, and partner directly with customers to keep their production running at peak performance.
** What You'll Do
*** Install, qualify, maintain, and repair advanced PDC metrology and inspection equipment.
* Perform preventive maintenance, system calibrations, and equipment upgrades.
* Diagnose complex hardware, software, optical, vacuum, and process-related issues.
* Support production-critical tools that directly impact wafer yield, process control, and fab productivity.
* Partner with customer engineering, process engineering, and manufacturing teams to optimize tool performance.
* Analyze tool data and system performance metrics to identify opportunities for improvement.
* Execute equipment certifications and maintain compliance with operational standards.
* Provide timely technical support in a high-pressure manufacturing environment where equipment uptime is critical.
* Support continuous improvement initiatives and knowledge-sharing activities across customer sites.
* Deliver…