Cage Supervisor

Job Details

Job Location
:
Ioway Casino Enterprise - Chandler, OK 74834

Responsible for assisting the Cage & Club manager in ensuring that all accounting activities in the Cage & Club Department are performed accurately and efficiently, in accordance with all Casino Policy, Procedures and applicable Tribal, State and Federal regulations pertaining to cash transactions and cage functions throughout the property. Responsible for supervising all Cage & Club functions on assigned shift.

Duties include, but are not limited to:

• Access funds and ensures prompt distribution to appropriate areas of property.
• Assists Cage and Club Manager with the development and implementation of departmental policies and procedures, which enable the Cage & Club Department to function more effectively.
• Maintains adequate staffing levels in the Cage & Club Department, by training, scheduling, evaluating, assisting with career development, disciplining employees, as needed.
• Ensures the integrity of all financial and customer data produced by employees under his/her span of control.
• Monitors all financial and data activities on property, which relate to Cage & Club, to ensure that all Casino Policy, Procedures and applicable Tribal, State and Federal regulations pertaining to cash transactions and cage functions are enforced throughout the property.
• Assists with the coordination of audits relating to bank boards, guest deposits and rotation logs.
• Assists the Cage & Club employees in understanding the complexities of certain responsibilities within the department.
• Ensures a maximum level of property-wide service and satisfaction, with respect to the Cage & Club Department, is achieved and maintained.
• Facilitates the flow of information throughout the property, by organizing and presiding over regularly scheduled meetings with all employees under his/her span of control.
• Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports.
• Performs other duties as assigned.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Promotes the following within the department and among all employees:

• Creates an atmosphere of fun for all casino guests.
• Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.
• Instills an atmosphere that encourages employees to share ideas, discuss concerns and resolve conflicts.
• Retains employees through involvement in employee training and development.
• Explains why we do things, in advance of doing them.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or general education degree (GED) required. Some college courses in banking and finance or related area preferred.

Minimum of one (1) year experience in Casino credit operations or related area required. Must possess excellent communication, organizational, and analytical skills. Must be extremely numbers-oriented. Must be able to master the casino’s slot accounting and player tracking system.

Ability to read, analyze, and interpret basic instructions furnished in written, oral or diagram form. Ability to respond to common inquiries or complaints from guests. Ability to effectively present information in one‑on‑one and small group situations.

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical…