Senior Product Analyst - Banking Operations

Senior Product Analyst - Banking Operations

Job Title: Senior Product Analyst - Banking Operations

Location: AZ - Chandler 3075

As a Banking Operations / Product Design Analyst you will oversee a full range of activities to ensure the operational effectiveness and accurate data collection within banking systems and processes. You will provide expertise to lead initiatives focused on reimagining operational processes by designing technical solutions that support internal business units. Working with cross‑operational teams, you will develop a deep understanding of current and future processes, create intuitive user‑friendly designs, and manage these solutions through development, testing and delivery.

Key responsibilities include project management and collaborating with stakeholders to develop effective process solutions and business requirements. In this role, you must think critically, demonstrate independent resourcefulness, take ownership, and communicate effectively with stakeholders at all levels of the business.

• Design products and features, enhance user experience, and ensure data availability to improve banking processes.
• Collaborate closely with development teams throughout the Bank to design and integrate processes spanning multiple systems.
• Manage team priorities, individual projects, iterative improvements, and tech‑debt.
• Work with teams and managers to develop data‑driven solution designs, while documenting process improvement needs.
• Summarize, track, train and communicate updates and changes to the end users.
• Assist in analyzing, resolving, and correcting design or solution issues while communicating impacts and timelines to affected users.
• Facilitate project planning, develop business and reporting requirements, and conduct application testing to ensure a successful application deployment.

• 10+ years in consulting, banking, commercial lending, data management, process improvement or system design.
• 4‑year degree from an accredited university or equivalent direct experience in application development.
• Strong passion for understanding user behavior and translating insights into actionable system design improvements.
• Experience in data analytics, business intelligence, data science, Tableau, and SQL.
• Recent experience and working knowledge of commercial banking, loan, deposit and credit operations.
• Experience in project management methodologies, and ability to prioritize multiple projects and objectives in a rapidly changing environment.
• Highly organized and detail‑oriented, with excellent analytical, interpersonal and communication skills.
• Proficient in Microsoft Office Suite, Visio/Lucid, and ADO.
• Flexible, resourceful team player with a “get‑it‑done” attitude capable of thriving in fast‑paced environments.

We offer all the important things you’d want – like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands‑on experience to help grow your career!

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank;
Member FDIC. Ameri Home Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email  or call .

When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.