Collection Specialist

Arizona Specialty Surgery Center is Hiring a Collection Specialist.

• Motivated performer to join the Business Office team as a Collections Specialist with extensive knowledge of claims reimbursement and collection efforts for Managed Care, Medicare, Medicaid, Workers Comp, and commercial plans; top performer with experience in billing, collections, and reimbursement of claims processing.
• Fast‑paced environment committed to producing the highest quality work for our surgery center; ideal candidate will be personable and courteous.
• Collect outstanding payments from clients, balancing trustful relationship maintenance with timely payment collection.
• Exhibit professionalism and trustworthiness; excellent communication and negotiation skills, ability to work independently and interdependently with other business office staff.
• Under the direction of the Business Office Manager, follow up on delinquent surgery center claims, working an expected number of claims per day; majority submitted electronically.
• Must have knowledge of managed care contracts, Medicare, Medicaid, and Workers’ Compensation claims.
• Calculate allowable amounts, determine reimbursement, and appeal claims as necessary.
• Maintain extensive contact with insurance carriers of all types and communicate with patients regarding out‑of‑pocket amounts.
• Identify accounts that have been under‑ or over‑paid; issue credit balance information to the insurance carrier or the patient.
• Work in a professional and communicative manner per policies, procedures, guidelines, internal control measures, and established goals.
• Team player with ability to communicate well with direct reports, patients, customers, and insurance carriers; manage accounts independently and productively.
• Project a professional demeanor and appearance while maintaining confidentiality for the surgery center and patients; work well in stressful environments that demand patience and tact while providing impeccable service.

• 3‑4 years of collections experience, emphasis on healthcare insurance collections of all types; preference for prior experience in an ambulatory surgical setting.
• Medical terminology.
• Previous experience working with Advantix Patient Accounting System.
• Ability to work independently.
• Excellent communication and interpersonal skills.
• Skilled in time management and prioritization of emergent situations.
• Good customer service skills; always demonstrates professionalism.
• Comfortable utilizing critical thinking skills.
• Typing speed of 45‑60 WPM.
• High School Diploma or equivalency.
• Proficient with Microsoft Office products.
• Experience with electronic patient information systems.
• Preferred previous experience with an electronic health record system; training will be provided.

• Medical, dental, vision, and prescription coverage.
• Life and AD&D coverage.
• Availability of short‑ and long‑term disability.
• Flexible financial benefits including FSAs and HSAs.
• 401(k) and access to retirement planning.
• Paid holidays and vacation.