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Director Salesforce BFSI

Job in Chandler, Maricopa County, Arizona, 85249, USA
Listing for: Tata Consultancy Services
Full Time position
Listed on 2025-12-02
Job specializations:
  • IT/Tech
    IT Consultant, CRM System
Salary/Wage Range or Industry Benchmark: 147000 - 203000 USD Yearly USD 147000.00 203000.00 YEAR
Job Description & How to Apply Below

Director Salesforce BFSI

TCS’s Enterprise Solutions Unit is one of its biggest service practices and is focusing on augmenting high caliber leadership for its Salesforce Practice primarily in the BFSI, Technical Services, Consumer Businesses and other verticals. We are partnering with the C‑Suite to work with them towards their large transformation agendas and help them achieve superior outcomes while leveraging technology.

Responsibilities
  • Generate proactive demand through solution‑led selling and other instruments.
  • Customer liaison through thought‑leadership‑led CXO engagement.
  • Own and manage Salesforce‑focused deals.
  • Identify new opportunities and work collaboratively across diverse global teams towards successful deal closure.
  • Effectively respond to client requests for proposals.
  • Leverage domain expertise to identify problems to solve across the Banking, Financial Services and Insurance sectors.
  • Leverage Salesforce Platform expertise to identify solutions.
  • Demonstrate solutions.
  • Influence partner engagement.
  • Work with Salesforce on joint sales pursuits, solution developments and marketing activities.
Qualifications
  • 10–15 years of IT experience.
  • 5+ years of experience in CRM implementation projects (SFDC mandatory).
  • Excellent understanding of Sales, Service, Marketing journeys.
  • 3+ years in consulting working with customers identifying and solving business problems.
  • At least 1 Salesforce transformation program experience within the last 5 years.
  • In-depth understanding of industry domain and trends.
  • Ability to manage diverse team and project stakeholders (Customer & TCS management, Salesforce).
  • Certification in Sales Cloud, Service Cloud, Marketing Cloud, Financial Services Cloud.
  • Experience in Banking or Insurance is a plus.
  • Experience working with teams based in multiple time zones.
  • Innovation & growth mindset.
  • Willingness to learn and work in Salesforce.

Salary Range: $147,000–$203,000 per year

Seniority level: Director

Employment type: Full‑time

Job function: Information Technology

Industries: IT Services and IT Consulting

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