MIT​/WinClient Touch Services Technician; L3

MIT/Win Client Touch Services Technician (L3)

Immediate need for a talented MIT/Win Client Touch Services Technician (L3). This is a 03+ months contract‑to‑hire opportunity located in Chandler, AZ (Onsite). Please review the job description below and contact me ASAP if you are interested.

Job
-94822

Pay Range: $17.00 – $18.00 per hour
. Employee benefits include health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

• Factory Computing Support
• Troubleshoot and repair software/hardware issues at the system, module, and component levels.
• Support Windows-based factory equipment and related infrastructure.
• Collaborate with IT Networks, Windows teams, GOS Service Desk, and Process Integration (PI) for cross‑functional troubleshooting.
• Parts & Inventory Management
• Assist with ordering, forecasting, stocking, and proper disposal of computing hardware.
• Maintain accurate documentation and communication regarding parts usage.
• Customer & Team Interaction
• Communicate effectively with internal customers, Client technicians, and hardware/software specialists.
• Provide excellent customer service and clear written/verbal communication.
• Server Install Support
• Rack and mount servers in datacenter environments.
• Connect network cables and perform cable management.
• Configure iLO based on documented procedures.
• Perform basic hardware/software troubleshooting.
• Patch servers and client systems as required.
• Network Physical Touch (Smart Hands) Support
• Provide onsite Level 1 physical touch support in coordination with remote L2/L3 teams.
• Replace cabling or hardware components to resolve incidents and service requests.
• Assist data center teams with daily infrastructure deployments within SLA.
• Perform rack & stack installations for network and server equipment.
• Manage cabling installations, removals, and pathway systems (TOR switches, cable trays).
• Move network gear and communications hardware as needed.

• Must have skills ["Windows Client Support", "Hardware Troubleshooting", "Factory IT Support", "Datacenter Smart Hands", "Win Client Support", "Windows Imaging", "Server Rack & Stack", "Network Cabling", "Electro‑Mechanical Troubleshooting", "Cleanroom/Manufacturing IT Support"]
• Experience: 3–5 years of technical experience preferred.

• Windows imaging and intermediate Windows OS troubleshooting.
• Knowledge of Windows 10/11 and Microsoft Office (Outlook, Excel, Word).
• Basic networking and datacenter hardware familiarity.

• Ability to lift up to 50 lbs independently.
• Ability to walk, sit, stand, crawl, and kneel for extended periods.
• Comfortable working in hot enclosed environments (datacenter hot aisles).
• Ability to climb ladders and work at heights.

• Ability to work independently or in teams of 3–4.
• Strong ownership mindset with the ability to multitask and prioritize.
• Flexibility in a dynamic factory environment.

• Technical certifications (optional).
• Equivalent hands‑on experience accepted.
• Technical certifications are a plus.

Our client is a leading IT industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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