IT Repair Technician - Entry Level

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Albertsons Companies is at the forefront of retail revolution. We focus on raising the bar with innovation and building belonging through our culture. Our purpose is to create joy around each table and inspire a healthier tomorrow for every community.

Signing Bonus: $1000

What You Will Be Doing

An Albertsons IT Repair Technician II is a vital role in any organization that relies on technology. You will be following scripts to configure PCs and hardware, package equipment, and prepare for deployment.

The position will be based in Tempe, AZ.

Main Responsibilities

• Receives and processes end-of-life technology.
• Imaging, configuration, and personalization of computer systems.
• Accountable for hardware/asset tracking.
• Operate a forklift and manual or electric pallet jack, frequently moving pallets of IT equipment around the warehouse.
• Ensure cleanliness, organization, and operational flow in the warehouse.
• Support and aid in improving policies and procedures.

What We Are Searching For

• High school graduate, AA/AS/BA/BS degree preferred or 1+ year technical/training/hardware certifications preferred.
• 1+ year retail business experience preferred.
• 1+ year experience with retail store systems, technology systems and hardware preferred.
• 1+ year experience with installation and configuration of desktop and peripheral technology preferred.
• Excellent telephone, customer service and problem-solving skills with the ability to gather important information to resolve issues.
• Excellent communication and interpersonal skills with the ability to effectively present technical information and tailor responses for customer understanding.
• Working knowledge of IT hardware, installation models, Windows, MS Office, and related applications.
• iOS and Android knowledge.
• Self-checkout experience is preferred.
• Demonstrated ability to follow written/verbal instructions, define problems, collect data, establish facts, and draw valid conclusions.
• Demonstrated ability to work independently and be a strong collaborative partner in a matrixed organization.
• Demonstrated ability to learn beyond formal training with a strong aptitude for delivering quality products under minimal supervision.
• Understanding of how hardware/software systems inter-relate.
• Must be able to lift up to 50 pounds of equipment, some twisting and turning with equipment installs.
• Must have a good, safe driving record. Must have a vehicle.
• Solid mechanical skills.
• Flexibility to work a variety of shifts, day, evening and overnight. This role is primarily scheduled M-F, however at times Sunday evenings may be required.
• Strong sense of urgency, business ethics, dependability and follow-through.

Benefits

Competitive pay, job training, and career advancement. Access to a variety of benefits and the opportunity to work with cutting-edge technology in a dynamic environment.

Equal Opportunity Employer

Albertsons is an Equal Opportunity Employer. We do not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider qualified applicants for employment with arrest and conviction records.

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A copy of the full job description can be made available to you.