Business Systems Analyst – Innovation Lab

Business Systems Analyst – Innovation Lab
IT | Business Analyst Chandler , Arizona Contract Oct 27, 2026

Position:
Business Systems Analyst – Innovation Lab

Location:

Chandler, AZ (Hybrid – 3 days onsite; 2 days remote)
Duration: 12 months contract with the possibility of extension
Job
Job Description
Position Overview
The Business Systems Analyst – Innovation Lab will manage technology requests from intake through closeout while coordinating requirements gathering, stakeholder communications, lab onboarding, approvals, documentation, reporting, and operational follow‑out.
The role will partner closely with innovation teams and lab engineers to understand technology use cases, assess requirements, coordinate delivery activities, and ensure requests move efficiently through the Innovation Lab lifecycle.
Key Responsibilities

• Manage Innovation Lab requests from intake through closeout, serving as the primary point of contact for innovation teams.
• Conduct lab consultations, facilitate discovery sessions, and gather business and technical requirements.
• Partner with lab engineers to assess innovation viability and coordinate environment onboarding and delivery.
• Coordinate approval activities and track requests throughout the request lifecycle.
• Monitor provisioning activities, support-ticket resolution, and customer communications.
• Maintain accurate documentation, records, and knowledge content using Confluence and other approved tools.
• Ensure compliance with Innovation Lab policies, processes, and operational standards.
• Participate in application enhancements, testing, release activities, and process‑improvement initiatives.
• Assist with operational reporting, metrics collection, and status reporting.
• Support stakeholder engagement, communications, and promotional activities.
• Facilitate meetings and ensure action items and follow‑ups are completed.
• Coordinate across technical and non-technical teams to keep requests progressing.

Position:
Business Systems Analyst – Innovation Lab

Location:

Chandler, AZ (Hybrid – 3 days onsite; 2 days remote)
Duration: 12 months contract with the possibility of extension
Job
Job Description
Position Overview
The Business Systems Analyst – Innovation Lab will manage technology requests from intake through closeout while coordinating requirements gathering, stakeholder communications, lab onboarding, approvals, documentation, reporting, and operational follow‑out.
The role will partner closely with innovation teams and lab engineers to understand technology use cases, assess requirements, coordinate delivery activities, and ensure requests move efficiently through the Innovation Lab lifecycle.
Key Responsibilities

• Manage Innovation Lab requests from intake through closeout, serving as the primary point of contact for innovation teams.
• Conduct lab consultations, facilitate discovery sessions, and gather business and technical requirements.
• Partner with lab engineers to assess innovation viability and coordinate environment onboarding and delivery.
• Coordinate approval activities and track requests throughout the request lifecycle.
• Monitor provisioning activities, support-ticket resolution, and customer communications.
• Maintain accurate documentation, records, and knowledge content using Confluence and other approved tools.
• Ensure compliance with Innovation Lab policies, processes, and operational standards.
• Participate in application enhancements, testing, release activities, and process‑improvement initiatives.
• Assist with operational reporting, metrics collection, and status reporting.
• Support stakeholder engagement, communications, and promotional activities.
• Facilitate meetings and ensure action items and follow‑ups are completed.
• Coordinate across technical and non-technical teams to keep…