Production Services Specialist - Equities Trading

Location:

Chandler, AZ

Pay Range: $60-$64/hr

• Provide technical support for end-user requests and issues by managing application platform monitoring, triage, and resolution activities.
• Lead incident and problem management activities, performing root cause analysis and driving preventative actions to improve stability and resiliency across production services.
• Act as a gatekeeper and governor for production change-related activities and releases, ensuring team processes and procedures are followed.
• Onboard new applications and coordinate with development, business operations, and other trading applications to ensure smooth operational readiness.
• Maintain production governance through service analytics and reporting, capacity/availability management, and continuous improvement of operational and technical policies and procedures.

• 5+ years of hands-on experience in application support and/or development, ensuring stability for critical trading platforms in a global, team-oriented environment.
• Strong knowledge of Global Markets technology ecosystem and Equities domain understanding, including trade processing flows.
• Experience with distributed application platforms including Windows, UNIX, Linux, and SQL; ability to use advanced query and programming skills for troubleshooting and analysis.
• Proven experience with monitoring tools such as ITRS Geneos, Splunk, and Dynatrace, including identifying performance or failure scenarios and creating incident tickets in a ticket tracking system.
• Programming and scripting skills (Python, Unix/scripting, Java) plus working knowledge of ITIL SDLC principles; JIRA experience is required, and ITIL certification is a differential.

• Opportunity to support day-to-day operations of a technology platform that powers critical Equities services.
• Role clarity with ownership across incident/problem management, change/release governance, operational readiness, and service analytics.
• Exposure to a global production services team and collaboration with business, vendor, and infrastructure partners.
• Chance to strengthen your technical depth through advanced monitoring, troubleshooting, and root cause analysis.
• Motivation to drive continuous improvement by identifying vulnerabilities, proposing enhancements, and improving production services metrics and reporting.

Upon completion of waiting period consultants are eligible for:
Medical and Prescription Drug Plans Dental Plan Vision Plan Health Savings Account Health Flexible Spending Account Dependent Care Flexible Spending Account Supplemental Life Insurance Short Term and Long Term Disability Insurance Business Travel Insurance 401(k), Plus Match Weekly Pay

Our client, Global Markets technology organization is seeking a Application Programmer III to join their team. As a Application Programmer III, you will be part of the Production Services team supporting the Equities technology platform and end‑user support needs. The ideal candidate will have strong incident/problem management discipline, hands‑on application monitoring and troubleshooting skills, and the ability to communicate clearly with stakeholders across a global production services environment which will align successfully in the organization.

About Manpower Group, Parent Company of:
Manpower, Experis, Talent Solutions, and Jefferson Wells. Manpower Group® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.

Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 Manpower Group was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.