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Mainframe Production Support; W2

Job in Chandler, Maricopa County, Arizona, 85249, USA
Listing for: PTR Global
Full Time position
Listed on 2026-11-04
Job specializations:
  • IT/Tech
    IT Specialist
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Mainframe Production Support (W2)
  • Monitor production systems and ensure system stability and uptime.
  • Analyze and troubleshoot failed mainframe jobs (JCL).
  • Perform root cause analysis and support ad hoc job execution.
  • Maintain and update incident tracking (Service Now, JIRA, Confluence).
  • Monitor and respond to application group mailbox.
  • Document incidents, resolutions, and create JIRA stories for follow-up.
Required Skills
  • Strong experience in Mainframe Production Support (application support required).
Technologies / Tools
  • JCL, COBOL, CICS, DB2, CA7, IDCAMS, Mainvie
  • Experience with ticketing and documentation tools (Service Now, JIRA, Confluence or similar).
  • Ability to work in a high-volume, production-critical environment.

This role, Mainframe Production Support (W2) at PTR Global, could be your next career step.

The Mainframe Production Support (W2) role at PTR Global is now open for applications in Chandler, AZ, United States.

Join us at PTR Global as our next Mainframe Production Support (W2) in Chandler, AZ, United States.

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