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Member Assist Cart Attendant

Job in Chandler, Maricopa County, Arizona, 85249, USA
Listing for: Sam's Club
Full Time, Part Time position
Listed on 2025-12-31
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Customer Service Rep
  • Customer Service/HelpDesk
    Retail Associate/ Customer Service, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 16 - 23 USD Hourly USD 16.00 23.00 HOUR
Job Description & How to Apply Below

Base pay range

$16.00/hr - $23.00/hr

Position Summary

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases, and ensuring there are carts ready and available.

You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.

Responsibilities
  • You thrive in fast-paced environments
  • You’re a multi-tasker at heart
  • You keep member satisfaction as your top priority
  • You can stand for long periods of time while assisting members quickly and accurately
  • You’re a problem solver who tackles obstacles head-on to ensure each task is completed with excellence
  • Maintaining a positive attitude by smiling, greeting and thanking members
  • Providing exceptional customer service to members across the club as needed, answering any questions they may have
  • Maintaining a clean, neat, and member-ready area
  • Ensures club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable; offering members alternative product options when needed; ensuring products are selected and packaged according to company policies and procedures; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; and promoting the company's products and services
  • Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management
  • Provides member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning the designated areas; resolving member issues and concerns; promoting the company's products and services
  • Completes work assignments and priorities using policies, data, and resources; collaborating with managers, co-workers, customers, and other partners; etc.
Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Customer Service

Benefits
  • Health benefits include medical, vision and dental coverage
  • Financial benefits include 401(k), stock purchase and company-paid life insurance
  • Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
  • Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Compensation

The hourly wage range for this position is $16.00 to $23.00*

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Seniority level

Entry level

Employment type

Part-time

Job function

Management and Manufacturing

Industries:
Retail

Location

700 N 54

Th St, Chandler, AZ , United States of America

Drug-Free Workplace Statement

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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