Sales Coordinator

Sales Coordinator ( Gila River Resorts & Casinos )

Closing Date:
January 12, 2026 at 4:00 PM

Salary:
Based on experience (DOE)

This position is responsible for generating new catering and group event business, ensuring compliance with all enterprise policies and procedures while demonstrating the GILA WAY.

• Promote and provide excellent guest service experiences to both internal and external guests.
• Assist Sales Department with essential functions (expense reports, site inspection coordination, sales file organization, sales‑related accounting tasks) and other duties as assigned.
• Receive all inquiry calls, vet them appropriately, create traces for future follow‑up for those that do not book, and assist Sales Manager with future connects for those that do.
• Coordinate Delphi Systems and log all information for Sales Manager follow‑up and tracking purposes.
• Prepare sales contracts, proposals and client documents.
• Coordinate various sales office organizational activities.
• Quote rates and communicate with guests and meeting planners via verbal and written communication.
• Shadow Site Tours as requested by Sales Manager.
• Manage amenity inventory control and relationships with vendor providers and other necessary vendors.
• Manage the Knowland Software in coordination with sales manager prospecting, weekly reporting, and supplementing Delphi and Excel databases.
• Maintain dependable work attendance with extremely infrequent absences and/or lateness.
• Perform other special projects and duties as assigned.

This position currently has no supervisory responsibilities.

• High School Diploma or equivalent required;
  Associate’s degree in business, management, hospitality, or related major preferred.
• Experience working in a hospitality or equivalent industry role preferred.
• Ability to perform the GILA WAY:
  • Greet our guest.
  • Interact with our guest.
  • Listen actively to our guest.
  • Appreciate our guest.
• Must possess strong attention to detail, strong organizational skills, telephone etiquette, and be a self‑starter with the ability to follow‑up and complete tasks in a timely manner with minimum supervision.
• Proficiency in Delphi inventory management system preferred & Microsoft Office products (Word, Excel, Outlook).
• Ability to multi‑task efficiently.
• High degree of project & organizational management skills.
• Able to maintain a professional image at all times.
• Ability to stand & walk up to 3‑4 hours per day.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.
• This position must have, or have the ability to acquire within one year, an in‑depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to its responsibilities.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Sales and Business Development
• Industry: Gambling Facilities and Casinos