Field Service Technician; Diesel Field Service Technician

Field Service Technician (Diesel Field Service Technician)

Join to apply for the Field Service Technician (Diesel Field Service Technician) role at RDO Equipment Co.

$5,000 Sign On Bonus for a Limited Time Only!

Exclusive Offer for Experienced Diesel Technicians

Terms and Conditions Apply

This individual will operate a mobile service vehicle and travel to customer locations to perform in-field machinery diagnostics and repairs as required. These repairs will consist of, but are not limited to, complete component removal, disassembly, and reconditioning, following prescribed technical manual procedures. The individual must be able to perform quality work efficiently and profitably, work overtime and weekends on occasion.

$34 – $50+ / hour

• Eligible for profit sharing based on department profitability and individual performance
• Tool Reimbursement Program
• Comprehensive benefits package
• Training and development opportunities to grow within the organization

• Perform in-field machinery diagnostics and repairs as required.
• Serve as an in-field representative for the dealership to provide service solutions and enhance customer satisfaction.
• Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the supervisor.
• Document machine information and repairs completed on work orders, including parts and fluids used.
• Maintain a clean work area and care for all shop tools, machines, and equipment.
• Identify and communicate solutions for customer service opportunities in the dealership’s area of responsibility.
• Maintain technical and product knowledge on all equipment sold within the dealership’s area of responsibility.
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals.
• Conduct oneself in the presence of customers and community to present a professional image of RDO Equipment Co.
• Proactively seek and participate in company-sponsored training to advance knowledge and skills.
• Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings, and other related efforts.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.

• Excellent mechanical skills
• Trade specific tooling, including hand tools and pneumatic tools
• Current and valid driver's license as outlined in company policy manual
• Ability to assemble and perform maintenance functions on equipment
• Strong computer skills
• Excellent customer service skills
• Excellent oral and written communication skills
  
  Strong organizational skills
• Graduation from a related diesel technology program (preferred)
• Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

• Not Applicable

• Full-time

• Management and Manufacturing
• Industries:
  Machinery Manufacturing

Location:

Chandler, AZ