Restoration Lead Technician

• 401(k)
• 401(k) matching
• Training & development

Company: Puro Clean of South Onslow
Location: Pender & Onslow Counties
Reports To: Operations Manager

The Restoration Lead Technician is responsible for leading field crews and performing restoration services for residential and commercial properties affected by water, fire, mold, and other property damage. This position oversees daily job-site activities, ensures work is completed safely and according to company standards, and helps deliver excellent customer service.

The Lead Technician serves as a working team leader, setting the example for professionalism, workmanship, safety, and accountability. This individual is responsible for directing technicians, maintaining equipment, documenting job progress, and communicating job-site conditions and needs to management.

In summary, the Lead Technician is expected to be a team player, own the job, lead by example, and protect the company.

• Lead and supervise restoration technicians during mitigation, remediation, demolition, cleaning, and other assigned restoration activities.
• Review work assignments and ensure crews understand the scope of work, priorities, and job-site expectations.
• Perform and oversee water extraction, structural drying, demolition, material removal, cleaning, and mold remediation activities as trained and authorized.
• Set up, monitor, and maintain drying equipment, air movers, dehumidifiers, HEPA air scrubbers, and other restoration equipment.
• Monitor job progress and identify issues that may affect project timelines, quality, or profitability.
• Ensure work is completed efficiently, professionally, and in accordance with applicable standards, regulations, and company procedures.

• Make employee safety the top priority on every job.
• Conduct job-site safety assessments and identify potential hazards before work begins.
• Ensure proper use of personal protective equipment (PPE), containment systems, and other required safety measures.
• Follow applicable OSHA requirements, company safety policies, and procedures for water, fire, mold, and biohazard restoration.
• Maintain clean, organized, and safe work areas.
• Immediately report injuries, unsafe conditions, property damage, and other incidents to management.
• Stop work and notify management when conditions are unsafe or outside the team's training or authorization.

• Previous experience in property restoration, water mitigation, mold remediation, construction, or a related field preferred.
• Demonstrated ability to lead a team and coordinate field activities.
• Knowledge of restoration equipment, structural drying principles, and job-site safety practices.
• Ability to use moisture meters and other inspection equipment and accurately document readings.
• Strong communication, organization, problem-solving, and time-management skills.
• Valid driver's license with an acceptable driving record.
• Ability to work in physically demanding environments, including attics, crawlspaces, and confined or restricted work areas where permitted and properly controlled.
• Ability to lift and carry equipment and materials, frequently weighing 50 pounds, with or without reasonable accommodation.
• Willingness to work flexible hours, including occasional evenings, weekends, overtime, and emergency response assignments.

• IICRC Water Restoration Technician (WRT).
• IICRC Applied Structural Drying (ASD).
• IICRC Applied Microbial Remediation Technician (AMRT).
• OSHA safety training.
• Additional fire, smoke, odor, or biohazard remediation training as applicable.

The company will provide training and certification opportunities to committed employees