Shop Technician

Job Profile:

Skilled Crafts and Trade Assistant 3

Job Family:

Skilled Crafts and Trade

Time Type:

Full time

Minimum Qualifications:

High School Diploma and three years (3) experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile

Summary:

Serves as a lead trades worker in an area of specialty to ensure proper installation, modification, and repair of related systems.

Job Description:

Position Salary Range: $50,000 - $58,000 per year; DOE

Arizona State University's Chandler Innovation Center (ACIC) is looking for an experienced fabrication shop technician. In this role, you will support students, faculty, staff, and ASU affiliates in a 17,000-square-foot fabrication shop in downtown Chandler.

The ASU Chandler Innovation Center fabrication shop is a university-wide resource available to ASU students, faculty, staff and affiliates for work on ASU projects. The fabrication shop contains a wood shop, metal shop, MIG and TIG welding, machine shop, sewing, 3D printing, laser cutting, and several 2D and 3D design workstations. The shop is part of a 33,297 sq. ft. facility featuring flexible use classroom, meeting, event and office space.

The Shop Technician supports shop users with specialized equipment in a manner which prioritizes safety, customer service, and learning. The Shop Specialist contributes to creating an environment which encourages and supports users in completing their projects.

Primary responsibilities include instructing shop users on the safe use of specialized equipment, preparing equipment for use, and proactively approaching users to mentor them through their project hurdles.

A successful candidate will have previous experience in customer service, retail, or hospitality, and informal or formal experience in any fabrication area with a willingness to learn more. Training is provided on all equipment. Every project is different and candidates should feel comfortable navigating and troubleshooting ambiguous situations.

A full equipment list can be found on our website links.asu.edu/ACIC

Days and

Schedule:

This is a full-time position, 40 work hours per week. The assigned schedule changes each semester based on ASU course schedules and shop needs and generally falls within the shop’s standard operating hours:

• Monday-Friday: 9:00 a.m.
  
  -7:00 p.m.
• Saturday: 9:00 a.m.
  
  -5:00 p.m.

Occasional work outside standard operating hours may be required for special events.

Essential Duties:

Equipment Instruction

• Lead one-two hour workshops that teach users how to operate fabrication equipment safely and effectively.
• Certify users in safe equipment operation and maintain digital training records and reports.
• Prepare materials and instructional resources for workshops

Equipment Maintenance

• Prepare equipment for reservations by checking functionality, performing preventive maintenance, and cleaning and organizing work areas.
• Troubleshoot and repair fabrication equipment.
• Identify and order replacement parts and materials needed for equipment repairs.
• Develop shop improvements, such as accessory organizers, jigs, and templates, to improve equipment functionality and ease of use.

Customer Service

• Proactively engage with shop users to understand their projects, identify potential challenges, and offer practical solutions
• Communicate instructions, expectations, and recommendations clearly and respectfully
• Document projects created in the fabrication shop
• Help users work within project constraints, including deadlines, available materials, and equipment capabilities
• Ensure all shop users follow safe work practices, including wearing appropriate personal protective equipment (PPE), securing materials properly, handling chemicals safely, and storing materials appropriately
• Perform other duties as assigned

Desired

Qualifications:

• Experience in one or more of the following fabrication areas
  • Textiles
  • Woodworking
  • Metalworking
  • Machining
  • Electronics
• Experience using 2D or 3D design software
• Experience teaching, training, mentoring, or leading classroom or small group instruction.
• At least one year of experience in customer service, hospitality, or retail environment
• Strong written and verbal communication skills
• Experience preparing instructional materials, maintaining training records, or documenting projects.
• Experience using spreadsheet software such as Microsoft Excel, or Google Sheets
• Experience using email, digital calendars, or scheduling…