Tellecaller

Company Description

Aakash Educational Services Limited (AESL) is a leading test-prep organization in India with over 37 years of excellence in preparing students for NEET, JEE, school board exams, and competitive exams such as NTSE and Olympiads. With 300+ centers nationwide, Aakash is dedicated to empowering students to achieve their academic goals, having produced over 85,000 rankers in NEET and JEE. The company prides itself on a 'Student First' approach, integrating innovative and technology-driven hybrid programs to transform the test-prep experience.

With a mission to provide access to quality education across geographical boundaries, Aakash fosters a collaborative and rewarding work culture, encouraging personal and professional growth. Join a team committed to creating impactful educational experiences and enabling student success.

Role Description

This is a full-time, on-site Tellecaller role based in Chandrapur. The Tellecaller will be responsible for handling inbound and outbound calls to counsel prospective students and parents on various courses, resolve inquiries, and provide detailed information about the programs. Key responsibilities include maintaining a positive customer experience, generating leads, compiling and maintaining call records, and following up on student prospects. The role involves building strong relationships with clients and contributing to achieving the organization's enrollment goals.

Qualifications

Proficiency in telecalling, client interaction, and relationship building
Strong communication, listening, and problem-solving skills
Ability to effectively counsel students and parents on educational programs
Experience in handling customer queries, lead generation, and follow-ups
Proactive and self-motivated with effective time management skills
High school diploma or equivalent;
Bachelor's degree preferred
Prior telecalling or sales experience is a plus
Familiarity with education and test preparation fields is advantageous