Clinical Customer Representative

Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-state area's most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas:
Information Technology (IT), Clinical Research, Rehabilitation Therapy, and Nursing.

Duration: 6 Months+ (Contract To Hire)

• Clinical position involving contacting patients via telephone to obtain information on current status, medications, and dietary restrictions.
• Updating patient records and maintaining spreadsheets.
• Reporting patient statuses to supervising RN.
• Reporting directly to the PASS Administrative Supervisor.
• Data entry of patient information in dedicated software.
• Reporting patient enrollment status to supervising Nurse Specialist.
• Sending out program overview mailers to new enrollees.
• Faxing as directed.
• Performing other projects as required and assigned by the PASS Administrative Supervisor.

High school diploma.

Minimum one-year customer service or HUC related experience.

Must have the physical capabilities to perform job duties. The physical demands described are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities.

Employees are regularly required to be independently mobile, interact with a computer, and communicate with peers and co-workers.

Desired/

Preferred Qualifications:

• Associates or Bachelor’s degree preferred.
• Excellent telephone etiquette and interpersonal skills.
• Excellent written and oral communication and documentation skills.
• Proficient in Microsoft Excel, Word, Access, and Outlook.
• Basic typing skills (minimum 35 words per minute).
• Proper grammar and spelling are essential.

Feel free to forward this email to friends or colleagues who might be available.

Thanks,

Warm Regards,

Nisha

Integrated Resources, Inc.

IT REHAB CLINICAL NURSING

Inc.

2007, 2008, 2009, 2010, 2011, 2012, 2013, and 2014 (8th Year)