Medical Receptionist​/Front Desk

Join to apply for the Medical Receptionist/Front Desk role at Ridgeview
. This position creates a positive first impression to patients, registers and schedules patients accurately, and handles various administrative duties.

Base pay range: $18.89/hr - $28.03/hr

• Efficiently register patients in person or via phone, capturing and verifying all required information to identify the patient and receive proper reimbursement for services on initial claim submission.
• Complete pre‑visit planning to ensure a seamless patient experience.
• Assign the appropriate Guarantor for each patient.
• Greet and provide courteous customer service to internal and external customers.
• Ensure patients receive necessary disclosures, privacy information, and sign Consent to Treat documentation.
• Verify insurance eligibility and benefit information using real‑time eligibility; review insurer responses and take appropriate action to ensure the proper insurance plan and billing address are entered into the system.
• Collect financial obligations from patients and/or refer patients to Patient Financial Services for financial counseling.
• Use resources, tools and procedures to complete accounts in assigned work queues.
• Coordinate requests for release of medical information.
• Perform other duties as assigned.

• 16 years old (minimum age)
• Previous customer service experience

• Ability to meet background checks as required for the position
• Effective written and verbal communication in English
• Independent decision making with strong critical thinking and problem‑solving skills
• Basic computer skills and Microsoft Office applications
• Basic math functions and cash handling accuracy
• Ability to respond appropriately to unpredictable situations and diverse patient populations
• Ability to work autonomously and as part of a team
• Ability to multi‑task

• High school graduate or equivalent
• One year of medical office experience or completion of Medical Administrative Assistant/Medical Receptionist Certificate
• Prior electronic medical software experience
• Bilingual

Compensation is based on experience, education, and skills. Pay listed does not include shift, weekend, or other differentials.

Ridgeview offers comprehensive benefits to employees and their families. Benefits details available upon request.