Team Member Engagement Specialist

Team Member Engagement Specialist

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The Team Member Engagement Specialist plays a vital role in advancing Life Time’s culture by ensuring every Team Member feels connected, valued, and motivated to contribute their best. Acting as the central coordinator of the Team Member Engagement & Impact Survey, this role manages the full program lifecycle—from deployment and communications to analysis and action planning—so that feedback becomes a practical tool for organizational improvement.

Beyond deployment, this position supports leaders by transforming survey data into meaningful action. Partnering closely with the People Analytics team, the Engagement Specialist helps interpret survey results, uncover trends, and translate data into actionable insights for leaders. Acting as a tactical partner to leaders, Lead Generals, and team members, this role supports the creation and execution of engagement plays that elevate the team member experience, improve Net Promoter Scores (NPS), and strengthen business outcomes.

Through cross‑functional collaboration, storytelling, and the development of leader resources, the Engagement Specialist helps embed engagement and belonging into the fabric of Life Time’s culture, making it both a cultural driver and a performance driver.

• Manage the end‑to‑end administration of the Team Member Engagement & Impact Survey, ensuring accuracy, timeliness, and confidentiality.
• Partner with internal stakeholders to design communications and engagement strategies that drive high participation rates.
• Partner closely with the People Analytics team to analyze survey results, identify organizational strengths, opportunities, and emerging trends.
• Translate data into actionable insights by preparing clear reports, dashboards, and leader‑friendly presentations that enable informed decision‑making.
• Ensure findings are connected to broader organizational metrics and initiatives to drive measurable improvements in team member engagement and experience.
• Support leaders at all levels in understanding survey results and translating insights into practical, actionable improvements.
• Facilitate workshops, trainings, and discussions to guide teams in creating and executing engagement action plans.
• Create resources, toolkits, and playbooks to support leaders in communicating results and implementing engagement strategies.
• Maintain a consistent process for capturing, tracking, and reporting on organizational improvements stemming from survey feedback.
• Collaborate with cross‑functional partners to ensure engagement initiatives align with broader Team Member Experience strategies.

• Strong analytical skills with the ability to interpret data and translate findings into actionable recommendations.
• Excellent communication and presentation skills, with the ability to engage leaders and team members at all levels.
• Highly organized, detail‑oriented, and able to manage multiple priorities and deadlines.
• Data Analysis & Reporting:
  Ability to extract insights from large data sets and present them in a clear, compelling way.
• Project Coordination:
  Skilled at managing timelines, tasks, and cross‑functional partners to deliver consistent outcomes.
• Facilitation & Communication:
  Strong interpersonal and facilitation skills to guide leaders through understanding and acting on feedback.
• Problem Solving:
  Ability to identify root causes, recommend solutions, and track progress on engagement initiatives.
• Adaptability:
  Comfortable working in a fast‑paced environment with evolving priorities.

• Bachelor’s degree in Human Resources, Business, Communications or related field (or equivalent experience).

• 3+ years of experience in employee engagement, HR, communications or organizational development.

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• Experience with survey platforms, HRIS, or data visualization tools.
• Knowledge of employee engagement best practices and organizational effectiveness frameworks.
• Familiarity with Life Time’s culture, values,…