Front desk agent

Salary: $16.35 to $16.90 hourly (Negotiable) – 35 to 40 hours per week.

Terms:

Permanent employment, Full time.
Start:
As soon as possible.

Location:

Channel – Port aux Basques, NLA, 0M 1C0. Work on site.

Job Center source: Job Bank #3600429

English

• Secondary (high school) graduation certificate or equivalent experience

Will train.

Hotel, motel, resort. Work must be completed at the physical location. No remote work.

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Exchange foreign currency
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Provide customer service

• Multi-line switchboard
• Computerized bookkeeping system
• Internet

• Bondable
• Criminal record check

• Own transportation

• Fast-paced environment
• Standing for extended periods
• Work under pressure

• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player