Assistant Service Manager

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Marine Systems, Inc. Channelview, TX is looking to hire an Assistant Service Manager 77530.

• Supervise mechanics.
• Open field service jobs, manage jobs as directed by Manager, process folders for completion.
• Take weekend / night calls for service.
• Identify repair work as needed by phone or customer’s request.
• Process quote requests as directed by Manager.
• Load service quotes and job sales orders into Oracle.
• Seek approval from Manager for all quotes above level of authority.
• Coordinate with Parts Department personnel to ensure all parts, including backorders, are available when needed for mechanics.
• Review timecards, service reports, and iExpense for accuracy as directed; notify Manager of necessary follow-up repairs and parts requirements.
• Expedite parts and tools requested from field mechanics as required.
• Ensure company property is safely maintained at all times.
• Maintain the tool room as directed by Manager.
• Make service calls when no other technicians are available.
• Maintain tool calibration and lifting equipment per our Quality Policy.
• Perform other duties as assigned.

• Develop relationships with coworkers to understand safety processes and culture.
• Influence safety by evaluating performance, participating in safety meetings, targeting improvements, and developing initiatives.
• Conduct site safety visits, safety meetings, and complete Workplace Safety Observations.
• Respond to incidents and investigate for systemic improvements.
• Participate in safety committees working with other departments.
• Be knowledgeable of Safe Work Policy.

• Ability to read technical manuals and interpret exploded diagrams of mechanical assemblies.
• Ability to troubleshoot and identify complex mechanical problems.
• Strong interpersonal skills to motivate and maintain confidence among employees and customers.

• Knowledge of Microsoft Office and Oracle.

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Other
• Industries:
  Transportation, Logistics, Supply Chain and Storage

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