Assistant Service Manager

Marine Systems, Inc. in Channelview, TX is looking to hire an Assistant Service Manager (77530).

• Supervise mechanics.
• Open field service jobs, manage jobs as directed by the Manager, process folders for completion.
• Take weekend/night calls for service.
• Identify repair work as needed by phone or customer request.
• Process quote requests as directed by the Manager.
• Load service quotes and job sales orders into Oracle.
• Seek approval from the Manager for all quotes above the level of authority.
• Coordinate with Parts Department personnel to ensure all parts, including backorders, are available when needed for mechanics.
• Review timecards, service reports, and iExpense for accuracy as directed, and notify the Manager of necessary follow-up repairs and parts requirements.
• Expedite parts and tools requested from field mechanics as required.
• Ensure company property is safely maintained at all times.
• Maintain the tool room as directed by the Manager.
• Make service calls when no other technicians are available.
• Maintain tool calibration and lifting equipment per our Quality Policy.
• Perform other duties as assigned.

• Develop relationships with coworkers to understand safety processes and culture.
• Evaluate safety performance, participate in safety meetings, target areas for improvement, and develop initiatives.
• Conduct site safety visits to monitor standards, including safety meetings and workplace safety observations.
• Respond to and investigate incidents, seeking systemic improvements.
• Participate in safety committees working with other departments to improve safety performance.
• Be knowledgeable of Safe Work Policy.

• Ability to read technical manuals.
• Ability to interpret exploded diagrams of mechanical assemblies.
• Ability to troubleshoot and identify complex mechanical problems.
• Strong interpersonal skills to motivate and maintain confidence among employees and customers.
• Computer Skills: Knowledge of Microsoft Office and Oracle.