Concierge

Overview

2980 Centreville Road, Herndon, Virginia 20171

• Greet all visitors to the community and monitor front desk and lobby areas to keep them clean and neat at all times.
• Answer the telephone, transfer calls to the appropriate party, and take accurate messages in a courteous, friendly, and helpful manner.
• Monitor walkie-talkie, door security system, and fire panel as needed.
• Monitor resident sign-in/out logs and the visitor registration log; complete administrative support functions such as filing and making copies.
• Fill out and log service request forms for residents and/or staff.
• Sell meal tickets and account for them by payroll deduction or personal check.
• Ensure the security of the building by periodically checking entrances/exits and monitoring logs.
• Attend in-services and staff meetings as required.
• Assist with coordinating van schedules for residents.
• Follow confidentiality policies regarding the release of resident information.
• Perform supportive office functions for all departments including filing, typing, and making copies.
• Complete all other duties as assigned.

• Must possess a high school diploma or GED.
• Must be considerate, neat, well groomed, and professional in appearance; must dress in a professional manner.
• Experience in administrative functions and ability to answer phones in a polite and professional manner.
• Must be organized and able to work well with others as part of a team.
• Must be polite and considerate to residents, visitors, co-workers, and the management team.
• Must be able to communicate effectively both verbally and in writing.
• Must be able to sit for extended periods of time and function effectively in a busy environment with the ability to multi-task.
• Must be willing to work a flexible schedule that includes weekends and holidays.
• Must attend all required in-services and staff meetings.

• 401k + Fulltime & Part-time Benefits Packages
• Employee Referral Bonus + Incentives (free meals, movie tickets, dining, automotive deals, retail discounts, finance/legal, consulting, electronics, and more!)
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling
• Telehealth + Flex Spending + Health Savings Account Options