Administrative Team Leader; Accounts Receivable

The Administrative Team Lead provides advanced administrative support while serving as a day-to-day resource for administrative personnel within an office or business unit. This position assists with coordinating workloads, monitoring productivity, supporting employee development, and ensuring administrative processes are performed accurately and efficiently. The Administrative Team Lead balances individual contributor responsibilities with team coordination duties to support effective office operations and high-quality service delivery.

• Leads and coordinates the daily activities of administrative personnel to support efficient office operations
• Assists with scheduling administrative staff and coordinating workload distribution
• Supports employees with prioritizing assignments, managing deadlines, and resolving routine workflow challenges
• Assists with monitoring administrative productivity and service quality
• Provides input regarding employee performance, training needs, and development opportunities
• Assists with onboarding and training new administrative personnel
• Processes, formats, transmits, and distributes project and business documents in a timely manner
• Performs word processing, data entry, and document management activities
• Registers projects, proposals, and related business records within company systems
• Creates, organizes, and maintains project, client, and administrative files and records
• Assists with the preparation, assembly, binding, and distribution of reports and project deliverables
• Formats, scans, uploads, and archives project and business documentation
• Assists with answering telephone calls, directing inquiries, and supporting customer service needs
• Supports incoming and outgoing mail distribution and routine office operations
  Coordinates scheduling activities and administrative logistics as needed
• Provides backup support to other administrative personnel during absences, training, meetings, and periods of high workload
• Maintains confidentiality of company, employee, client, and project information
• Identifies opportunities to improve administrative workflows and office efficiency
• Performs other duties as assigned
• This position involves representing ECS in collection efforts via phone, face to face, and e-mail.
• Responsibilities include assisting in maintaining the collections database and relationships with clients.
• You will work with office staff to achieve collection goals, prepare certificates of insurance, scan and link invoices or other related documents to billing files, and assist in revisions to invoices.
• Other duties may include performing general clerical duties such as sorting and distributing mail, filing, word processing, or other clerical task.

• 1 year of related experience
• High school diploma or GED required
• If driving for, or on behalf of, any ECS subsidiary, a valid driver’s license is required
• Knowledge of general office administration practices and administrative support functions
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities and meet established deadlines
• Effective written and verbal communication skills
• Strong interpersonal and relationship-building skills
• Ability to provide guidance, training, and support to team members
• Ability to resolve routine issues and elevate complex matters appropriately
• Ability to accurately process and maintain documentation and records
• Ability to work independently while collaborating effectively with others
• Strong customer service skills and professional business demeanor
• Ability to maintain confidentiality and handle sensitive information appropriately
• Dependable work…