Student Spaces Specialist
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Administrative/Clerical
Library, Education Administration
Job Description & How to Apply Below
Library
Classification:Library Specialist 2
Job Category:Classified Staff
Job Type:Full-Time
Work Schedule:Full-time (1.0 FTE, 40 hrs/wk);non-traditional work schedule of 9:45 am - 6:15 pm,Tuesday-Saturday; supports the closing of the Fenwick Library on Friday evenings; opens/closes the library on Saturdays.
Location:Fairfax, VA
Workplace Type:Hybrid Eligible, up to 1 telework day
Sponsorship Eligibility:Not eligible for visa sponsorship
Pay Band:04
Salary:Anticipated hiring range for this position is from $50,000 -$55,000
George Mason University provides salary ranges representing a good-faith estimate of the compensation the university reasonably expects to offer for this position. The salary for a selected candidate will be determined based on factors such as — but not limited to — qualifications of the individual; internal equity; and alignment with the university's approved pay structures.
At George Mason University, base salary is one component of a comprehensive total rewards package that includes competitive health and wellness benefits, retirement contributions, generous leave, tuition benefits for employees, and the opportunity to contribute to the mission of Virginia's largest and most diverse public research university.
Criminal Background Check:Yes
About the Department:The University Libraries foster innovation, creativity, andimagination by facilitating and preserving access to scholarship and information, providing expert consultation in the research process, and actively teaching the effective and critical use of information. The Access & Resource Management (ARM) divisionworks across the libraries to support the University’s strategic goals and plan by acquiring, managing, and providing access to scholarly resources that enhance curricular and research needs.
The division manages the lifecycle of the University Libraries’scholarly collection from budget development to point of orderingto provision of access and all associated maintenance and assessment. The division is comprised of three departments:
Collection Management, Discovery Services, and Access Services.
Within ARM, Access Services is responsible for the Fairfax Campus’smain library service point – the Fenwick Library Information Desk –where students and faculty receive assistance with their myriadinformation and resource needs. The department manages coursereserves, circulation, consortium loan services, student spaces androoms, and point-of-service information needs. Access Servicescollaborates internally and externally on building maintenance and security issues.
About the Position:The Student Spaces Specialist supports the circulation and userservices functions of the information desk and manages student spaces and the related booking system. The position serves as a departmental lead within Access Services regarding Fenwick library facilities issues. Participates in the development, recommendation,implementation and administration of Access Services policies,procedures, and processes. This position participates in internal and external collaboration on security issues and on committee sand/or work groups as required to share knowledge, develop best practices, and advance the work of the Libraries.
UserServices & Engagement
- Provides customer service at the Fenwick Library service deskon the Fairfax campus, including circulation services and basic reference service;
- Maintains knowledge of circulation operations, policies and procedures in order to provide courteous service assistance topatrons;
- Explains and enforces library and departmental guidelines,policies, and procedures to provide accurate and satisfactory service and/or information to patrons;
- Responds to and resolves routine and progressively complex inquiries regarding…
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