Practice Support Specialist & Office Coordinator

Human Resources Full Time Chantilly, VA, US

Salary Range: $ To $ Annually

Redgrave LLP is seeking a Practice Support Specialist & Office Coordinator to work onsite at its Chantilly, Virginia office. The Practice Support Specialist & Office Coordinator is an evolution of the traditional legal assistant position and is ideal for a professional who brings strong legal administrative and operational foundations. This hybrid role pairs hands‑on legal support for our attorneys with day‑to‑day office management: reception, mail, supplies, space and assignment coordination, and office events.

The position is approximately 60% practice support and 40% office coordinator, and the balance may shift with the needs of our attorneys and the office.

• Coordinate matter management support, such as assisting with client intake, engagement letter preparation, deadline tracking, production tracking, project workflow, and maintaining and organizing files and templates within the firm’s document and knowledge management system, iManage
• Collaborate with timekeepers and firm leadership to improve practice group processes and efficiency
• Pull cases and documents as requested in Westlaw and Lexis
• Enter and review time summaries, proformas, and prebills and ensure completeness and consistency with the firm’s billing guidelines and client requirements
• Greet clients and visitors, answer and route phone calls, and keep the office front area and conference rooms presentable;attend and support client or internal meetings, documenting decisions and guidance, as requested
• Sort and distribute incoming mail, prepare outgoing mail and courier or overnight shipments, and log deliveries
• Track and reorder office supplies, kitchen and incidental items, and printer and copier consumables within budget
• Maintain on‑site storage and file rooms, including organization, labeling, and coordination of off‑site archiving
• Support the coordination of office and conference room use for attorneys, staff, visiting colleagues, and new hires
• Serve as the onsite contact for building management and vendors (IT, equipment, cleaning), and report maintenance issues
• Perform additional administrative tasks as assigned

• Keen sense of urgency and ability to manage multiple matters and competing priorities independently with minimal supervision
• Excellent organizational skills, interpersonal and customer service skills, and ability to synthesize complex information into clear, actionable insights
• Comfortable operating in a fast‑paced environment with shifting priorities and emerging technology
• Works effectively across groups, offices, and administrative teams
• Impeccable written and verbal communication skills, combined with superior attention to detail in creating and proofreading all types of documentation
• Superior computer skills with M365
• Well‑developed skills in iManage and other document management software (such as SharePoint, Teams, Share File, etc.)
• Experience using Aderant for time entry and reporting
• Maintain confidentiality in all aspects of client and firm information
• Ability to improve quality, cost, delivery, and productivity through continuous improvement activities desirable

• Bachelor’s degree or higher preferred; relevant coursework in legal studies, business, or information management is a plus
• Associate degree accepted, dependent on significant prior work experience
• Demonstrated experience with e‑discovery platforms, document management systems required
• 3-5+ years of experience in a law firm, legal department or professional services firm is a plus

• Occasionally lifts objects weighing up to 10 pounds
• Frequently reaches and grasps with arms and hands;…