St KIA Service Department Mid-Atlantic: Service Advisor

Largest KIA Service Department in the Mid-Atlantic:
Service Advisor Opportunity

Join the largest KIA service department in the Mid‑Atlantic. Our high‑volume dealership has 26 service bays, express techs, and a commitment to exceptional customer service.

Location: Mid‑Atlantic Region (High‑Volume Kia Dealership with 26 Service Bays)

Position: Automotive Service Advisor

Compensation: $100,000 – $150,000 annually (based on experience, skills, and performance)

Employment Type: Full‑Time

• Premier Workplace:
  Supportive team culture, ongoing training, and advancement opportunities.
• Competitive Compensation:
  Base pay plus uncapped commissions, bonuses, and incentives.
• Better Work–Life Balance:
  Schedules that avoid endless weekends and late nights.
• Cutting‑Edge Facilities: 26‑bay operations with express service techs, advanced diagnostics, and focus on Kia EV and hybrid repairs.
• Growing Brand Perks:
  Manufacturer‑backed benefits like health insurance, 401(k) matching, and employee discounts on Kia models.

• Greet and consult with customers for vehicle inspections, service recommendations, and repair estimates in a high‑volume KIA service center.
• Act as the primary liaison between customers and certified KIA technicians, ensuring seamless communication and maintenance opportunities or packages and accessories.
• Manage service workflows in a 26‑bay operation, prioritizing express lane services for oil changes, tire rotations, and quick diagnostics.
• Drive customer satisfaction through proactive follow‑ups, warranty claims, and building loyalty in the competitive Mid‑Atlantic market.
• Utilize dealership software for scheduling, invoicing, and tracking KIA service metrics to hit revenue targets.

• 3+ years as a Service Advisor or Automotive Service Writer in a high‑volume dealership (Kia/Hyundai experience a plus).
• Proven track record in customer service excellence, sales closing, and explaining repair services.
• Strong knowledge of automotive repairs, vehicle systems, and industry trends such as EV transitions.
• Excellent communication skills, multitasking ability in a busy 26‑bay service environment, and a valid driver’s license.
• Dealer‑equivalent training preferred; tech‑savvy with CSI scores above 95%.

KIA is more than a brand—it’s the future of driving. Apply today to join our dynamic team and enjoy competitive rates, better hours, and endless growth potential.